• Network Deployment Technician, Gnd-NASA-Deploy

    Amazon (Dallas, TX)


    Description

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

     

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

     

    Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

     

    The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting.

     

    As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

     

    Key job responsibilities

    Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects

    * Any physical requirements are expectations with reasonable accommodations

    * Manage work and priorities through ticketing system and workflows to complete customer requests and projects

    * Collaboration with various stake holders to remove project obstacles

    * Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction

    * Up to 60% travel is required. Some travel outside traditional work area may be requested, including internationally

    * Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.

    * Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment

    * Participate in the migration, basic configuration and rollout of new or upgraded hardware

    * Moving and lifting computer equipment up to 50 lbs

    Basic Qualifications

    - AS/BS in Computer Science; or Certification in a relevant field (CCENT, Network+, CCNA) and up to 2 years of Networking Deployment experience; or an equivalent combination of education and experience

     

    - 2+ years working in a Data Center Environment.

    Preferred Qualifications

    - Data Center Operations experience (racking & stacking devices, cable management, hot & cold aisle containment knowledge).

     

    - Experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.

     

    - Experience with troubleshooting server devices and understanding key functions of internal outer components.

     

    - Understanding of file systems and Operating systems such as Linux, Windows, MAC.

     

    - Experience with storage devices

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.