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Description

Robert Half is seeking a Program Manager with experience with one or more of the following: Workforce Development, Government Benefits program, "Unite US" and/or "Find Help" platforms.

This is an estimated 1 year contract with possible extension >

Local preferred, Hybrid work schedule available.

If out of state/Remote must have specific program experience and be willing to travel onsite to New Mexico minimum 1 week/month.

The Program Manager will be responsible for managing a high profile State-wide case management initiative.

The purpose of the Case Management project is to develop and implement a statewide closed loop referral system for various Government benefit programs.

The Project Lead will be responsible for engaging in the entire Case Management Project, including technological requirements and solutions. The Project lead will primarily focus on the project’s “People and Processes” including:

• Case Management (CM) project management includes developing, maintaining and monitoring project deliverables via Microsoft Project or other Project Management software.

• Appropriately align policy guidance, technical assistance initiatives and other forms of support to the goals and initiatives for CM;

• Develop and enforce Standard Operating Procedures (SOPs) at a department level and ensure regional SOP alignment;

• Set program performance expectations and reporting measures

• Review and monitor regional reports, and address findings;

• Assist in the development of RFP’s, reports and recommendations;

• Address roadblocks and obstacles that are identified;

• Become fully oriented to the project and regularly provide updates to Department and partner leadership;

• Ensure that the CM vision and mission is understood and adopted by all stakeholders;

• Ensure participation and engagement from regional local workforce development boards, partner programs and other agencies;

• Facilitate communication between partners, vendors and IT project management staff;

• Serve on or work with partners to appoint professional staff SMEs;

• Provide guidance, access to information, and timely feedback on recommendations.

Other duties as needed.

Requirements

Interviews are currently being conducted, for immediate consideration please apply

The successful Program Manager will have:

-5+ yrs Program Management experience

-Expertise in process and people management

-Industry experience within: Workforce development, Government benefit programs or at a minimum with Government industry.

-Experience with "Unite Us' or "Find Help" implementation is a plus.

- Experience managing Cloud platform implementation, system implementation projects.

- Understanding of customer experience, alignment of Technology and process flow.

Background may be required prior to employment

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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