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Description We are looking for a dedicated Patient Service Representative to join our team in Cincinnati, Ohio. In this long-term contract role, you will be responsible for delivering exceptional customer service and ensuring a smooth patient experience. This position offers an opportunity to work in the healthcare industry and contribute to high-quality patient care.

Responsibilities:

• Assist patients with scheduling appointments, addressing inquiries, and providing information about healthcare services.

• Utilize Allscripts, Cerner Technologies, and other relevant systems to manage patient records and ensure data accuracy.

• Handle inbound calls, respond to patient concerns, and resolve issues in a timely manner.

• Process authorizations and verify insurance benefits to facilitate smooth billing and payment procedures.

• Support billing functions by preparing and reviewing invoices and payment documentation.

• Generate and analyze reports using tools such as Crystal Reports to support operational efficiency.

• Maintain accurate charts and graphs to track patient information and healthcare trends.

• Collaborate with healthcare providers and team members to enhance the overall patient experience.

• Use Dentrix Dental Software to manage dental patient records and coordinate care when needed.

• Ensure compliance with all healthcare regulations and organizational policies. Requirements • At least 1 year of experience in a patient service or healthcare-related role.

• Proficiency in using Allscripts and Cerner Technologies for managing patient records.

• Familiarity with CRM systems and tools such as Crystal Reports.

• Experience with Dentrix Dental Software or similar platforms.

• Strong ability to handle inbound calls and provide excellent customer service.

• Knowledge of authorizations, insurance benefits, and billing processes.

• Skill in creating and analyzing charts, graphs, and reports.

• Excellent communication and organizational skills to support patient interactions and administrative tasks. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .