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Storage Engineer -Hybrid, West Orange/Oceanport, NJReq #:0000200489

Category:Information Systems and IT

Status:Full-Time

Shift:Day

Facility:RWJBarnabas Health Corporate Services

Department:IT&S Service Support

Location:

SBC Corporation, 95 Old Short Hills Road, West Orange, NJ 07052

Essential Functions:

Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAs

Participate in monthly security patching for computing environment

Troubleshoot infrastructure and related technologies by reviewing logs and error messages

Troubleshoot with peers and customers on application related issues

Functions as an escalation point for application admins and second level support in troubleshooting complex system issues

Update code levels of the storage infrastructure to ensure we are compliant and secure

Assist Vendors, Customers and Peers with remote access needs

Follow and execute defined runbooks and documentation for:

o Disaster recovery events

o System Decommissions

o Infrastructure installs

o Infrastructure patching

Monitor infrastructure via monitoring toolsets

Review Infrastructure and Application Architecture documentation and workflows to gain a broad understanding

Follow defined Change Management policies and procedures

Attend daily, weekly and monthly team meetings

Attend project or troubleshooting calls to address issues or tasks

Understanding of Enterprise Networks,

Qualifications:

Bachelor s degree preferred,

Certification or equivalent may be substituted for a BA degree

A minimum of 5 years experience in Information Technology and Services in the related area

Experience in Healthcare field helpful, but not required,

Preferred experience:

HPE, Nimble, Pure, Netapp and Brocade technologies

Linux/Unix Operating Systems, VMware vSphere, general networking concepts, scripting

Scheduling Requirements:

+ Full-time, Day M-F 9a-5p, hybrid 3days in office, either West Orange or Oceanport, NJ facility

+ On-call, 24x7 once every 4 weeks

+ Travel to any infrastructure facilities as needed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

+ Paid Time Off (PTO)

+ Medical and Prescription Drug Insurance

+ Dental and Vision Insurance

+ Retirement Plans

+ Short & Long Term Disability

+ Life & Accidental Death Insurance

+ Tuition Reimbursement

+ Health Care/Dependent Care Flexible Spending Accounts

+ Wellness Programs

+ Voluntary Benefits (e.g., Pet Insurance)

+ Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer