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Staff Program Manager - Community Development…
- DISH Network (Littleton, CO)
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Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation’s fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
We are seeking a dynamic and results-oriented Staff Program Manager located in **Littleton, Colorado,** to lead the end-to-end development, implementation, and ongoing management of a network of grassroots community this critical program. This individual will be responsible for defining the program strategy, establishing operational frameworks, managing partnerships, and ensuring the successful achievement of program objectives, including customer acquisition and community impact.
Key Responsibilities:
+ **Program Strategy and Planning:**
+ Develop a comprehensive program strategy, including target partner identification, engagement models, revenue-sharing structures, and customer opt-in mechanisms
+ Define clear program goals, key performance indicators (KPIs), and success metrics
+ Create detailed project plans, timelines, and resource allocation strategies
+ Conduct market research and competitive analysis to inform program development
+ **Partnership Development and Management:**
+ Identify, cultivate, and onboard strategic institutional and non-profit partners
+ Negotiate partnership agreements and ensure alignment with company policies and legal requirements
+ Serve as the primary point of contact for partners, fostering strong and collaborative relationships
+ Develop and implement partner communication and support strategies
+ **Operational Framework and Implementation:**
+ Collaborate with cross-functional teams (Sales, Marketing, Legal, Product, IT) to establish the necessary operational infrastructure and processes for the program
+ Oversee the development and implementation of tracking and reporting mechanisms for partner referrals and revenue sharing
+ Work with product teams to define and implement the customer opt-in functionality
+ Ensure compliance with all relevant regulations and internal policies
+ **Program Monitoring and Performance Management:**
+ Track program performance against established KPIs and success metrics
+ Analyze program data to identify trends, opportunities, and areas for improvement
+ Develop and present regular program updates and performance reports to stakeholders
+ Implement data-driven strategies to optimize program effectiveness and ROI
+ **Stakeholder Management and Communication:**
+ Effectively communicate program goals, progress, and results to internal and external stakeholders
+ Build strong relationships with key stakeholders across the organization
+ Facilitate cross-functional collaboration to ensure program success
+ **Continuous Improvement and Innovation:**
+ Stay abreast of industry best practices and emerging trends in partnership programs and community engagement
+ Identify opportunities for program enhancements and innovation
+ Lead initiatives to improve program efficiency, scalability, and impact
Skills, Experience and Requirements
Education and Experience:
+ Bachelor's degree in Business Administration, Marketing, Philanthropy, or a related field. MBA preferred
+ Minimum of 5-7 years of experience in program management, partnership development (including non-profits), or business development, preferably within the telecommunications or technology industry
Skills and Qualifications:
+ Demonstrated experience in developing and managing successful partnership programs, ideally involving revenue-sharing models
+ Strong understanding of non-profit organizations and community engagement principles, including regulatory and compliance requirements
+ Excellent project management skills, including the ability to develop and execute detailed project plans, manage budgets, and track progress
+ Proven ability to build and maintain strong relationships with internal and external stakeholders
+ Exceptional communication, presentation, and negotiation skills
+ Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights
+ Experience working with CRM and partnership management platforms is a plus
+ A passion for creating positive social impact and fostering community engagement
Preferred Qualifications:
+ Experience in developing customer opt-in or affinity programs
+ Familiarity with the wireless telecommunications industry and its competitive landscape
Location** : **Littleton, Colorado - this is a 100% in office/onsite position
Relocation assistance may be considered for ideal candidate
Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.
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