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Child Support Services Administrator - 162029

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Child Support Services Administrator - 162029

Salary

$90,185.70 - $135,278.55 Annually

Location

Westminster, CO

Job Type

Regular Full-time

Job Number

07039

Department

Human Services

Division

Child Support Services

Opening Date

05/13/2025

Closing Date

5/27/2025 4:30 PM Mountain

Our Mission

To responsibly serve the Adams County community with integrity and innovation.

EEO

Adams County is an equal opportunity employer. We strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status,marital status or any other legally protected characteristic.

Position classification

Hybrid -- Job duties and expectations allow for onsite and remote work scheduled every week. Employees in this classification are regularly scheduled onsite one (1) to four (4) days per week based on the County needs and as determined by Department Director. Hybrid classified roles can be onsite more than the set minimum based on employee preference.

+ Description

+ Benefits

+ Questions

What Success Looks Like In This Job

Administers the county Child Support Services (CSS) program and its functional areas of Accounting, Intake, Establishment, Enforcement, Foster Care, and Interstate. Manages employees in the CSS unit and is responsible for the accomplishment of goals and objectives of the CSS program. Provides highly responsible and complex administrative support to the Human Services Deputy Director, Economic Security & Aging Services Division.

Examples of Duties for Success

+ Directs the operation of the entire CSS section.

+ Performs strategic planning with unit supervisors to formulate measurable program goals and outcome measures for subordinate levels in all program areas.

+ Develops policies and procedures for the section. Approves guidelines and procedures developed by subordinate supervisors and assures the integration of such within the section, division, and department.

+ Develops, approves, and evaluates performance standards. Ensures that timeliness and accuracy of work performance meets state and federal mandates.

+ Instructs unit supervisors and section staff on county, state and federal rules and regulations, policies, procedures and program objectives, both orally and in writing.

+ Arranges work operations and organizes the workflow of the section. Directs program operations and implements changes in structure, methods, and procedures as needed to accommodate changes in county, state and federal mandates, rules, and statutes.

+ Promotes and plans staff development and training for the section. Assists in developing and presenting supervisory and staff training.

+ Works closely with the assistant county attorney and district court staff to ensure court cases are processed efficiently and timely.

+ Develops the annual state section plan and CSS county business plan.

+ Assists in the development of cooperative reimbursement agreements and performance criteria for genetic parentage testing, service of process vendors and other service providers.

+ Provides ongoing contract compliance review to ensure performance standards are being met and vendors are in compliance with expenditures and service delivery criteria.

+ Serves on the state CSS committees and participates in strategic planning with the state division of CSS and the county CSS offices.

+ Serves on county and state boards as well as other external committees. Articulates section services, highlights and accomplishments through speaking engagements.

+ Establishes and monitors expenditures of the program. Establishes section procedures to ensure the conformity of any expenditure with federal, state, and departmental guidelines.

+ Conducts ongoing review of the cost effectiveness of program areas to ensure required program compliance and budget allocations.

+ Performs related duties and responsibilities as required.

Qualifications for Success

+ Knowledge in the delivery of child support program functions, including rules, regulations, and laws.

+ Knowledge of the principles and theory of supervision and management, principles of human behavior, and principles of modern casework and case management.

+ Skill in interpreting laws, rules, and regulations. Ability to interpret complex rules and apply them to different situations.

+ Knowledge in writing performance-based contracts. Skills in contract compliance monitoring.

+ Knowledge of management information systems and basic statistics.

+ Ability to communicate clearly and concisely, both orally and in writing.

+ Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

+ Ability to communicate clearly and concisely, both orally and in writing.

More Qualifications for Success

+ Experience: Six (6) years related experience.

+ Education and Training:Bachelor's degree from an accredited college or university.

+ A Master's Degree may substitute for 2 years of the required experience.

+ In lieu of a degree, a minimum of four (4) additional years of experience may be considered.

+ License or Certificate:None.

+ Background Check:Must pass a criminal background check.

Ability to obtain, maintain, and ensure continued access to State and County systems in strict compliance with all applicable county and state regulations, policies, and user agreements.

Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect:

+ AFLAC Supplemental Medical Insurance

+ Basic Term Life & Optional Term Life Insurance

+ Deferred Compensation Plan

+ Dental/Vision/Medical Plans

+ Generous Vacation/Sick leave

+ Long-Term Disability

+ Retirement Plan

+ Short-Term Disability

Plus some you might not expect:

+ Employee Assistance Program

+ Employee Fitness Center

+ Employee Health Clinics

+ Flexible Work Schedules

+ Recreation Center Discounts

+ Training & Tuition Reimbursement Programs

+ Wellness programs

+ Lactation friendly certified workplace

01

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

+ Yes, I understand and agree

+ Yes, I understand but disagree.

02

Please select how you meet the minimum qualifications below:

+ At least ten (10) years related experience AND a High School Diploma or GED equivalent.

+ At least six (6) years related experience AND a Bachelor's Degree from an accredited college or university.

+ At least four (4) years related experience AND a Master's Degree.

+ None of the above.

03

Describe your experience managing staff in a public agency setting. How have you built team cohesion and accountability in your past roles?

04

What strategies would you use to evaluate and improve the performance of a county child support program?

05

How would you incorporate a customer service mindset while maintaining the enforcement responsibilities of the program?

Required Question

Employer

Adams County

Address

4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213

Website

http://www.adcogov.org/current-career-opportunities

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