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TSA Enrollment Agent

Schedule: Monday – Friday; 10:00am - 7:00pm EST

Objective:

This position is responsible for verifying customer identity and scan required documents into the database system, complete required biometric and data capture processes, and manage paperwork for each customer. Additionally, this position tracks processing times for each applicant, ensuring they are processed in the appropriate order and identify opportunities to provide more products and services to customers.

Description:

+ Provide exceptional customer service to both internal and external clients.

+ Perform basic maintenance and troubleshoot fingerprinting and enrollment equipment, including computer hardware and software.

+ Verify customer identity and scan required documents into the database system with precision.

+ Successfully complete biometric and data capture processes while ensuring accuracy and compliance.

+ Track applicant processing times and maintain an efficient workflow.

+ Capture high-quality fingerprints, photographs, and signatures to meet or exceed program standards.

+ Identify opportunities to provide additional products and services that enhance the customer experience.

Skills/Qualifications:

+ 3+ years of customer service and administrative experience

+ Strong communication and writing skills

+ Proficiency with computer operations and multi-use software

+ Experience in face-to-face customer service in a retail or hospitality environment is preferred

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Morristown,NJ.

Application Deadline

This position is anticipated to close on May 28, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.