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Position Summary:

The Patient Care Tech – Clinic is imperative to increasing efficiency, productivity, as well as patient and team satisfaction. Performs uncomplicated tasks under direct supervision of a work area nurse, including but not limited to patient care; transporting patients within the facility; ordering medical supplies and medications; assisting nurses with scheduling appointments, processing referrals, and pre-visit planning.

Minimum Qualifications:

+ High School Diploma or Equivalent

+ American Heart Association BLS

+ Preferred: Courses in Medical Terminology

+ Preferred: Nurse Aid training or non-certified graduate of medical assistant program

+ Preferred: EMT, CNA, or health care related certifications

+ Preferred: Experience working with protected health information and electronic health records

+ Preferred: Two years of medical/clinical office experience

Essential Job Functions:

+ Collects patient information. Obtains and records vital signs and reports findings to provider or RN and records appropriate documentation in a timely manner.

+ Performs chart review/pre-visit planning prior to clinic visit.

+ Produces and manages schedule tracking and referral reports

+ Produce and mail annual appointment paperwork; order labs for pre-visit planning according to guidelines or protocols; Schedule patient appointments, referrals, procedures and tests.

+ Order drugs, medical supplies and vaccines for clinic; process all vaccines orders (stock & VFC as needed); assist with vendor requests/coupons/samples as needed;

+ Coordinate prescription assistance program and pre and prior authorizations for clinic patients

+ Perform other tasks as appropriate

Knowledge, Skills and Abilities

+ Ability to work in a busy and stressful environment

+ Ability to work varied shifts

+ Strong emotional intelligence, interpersonal and teamwork skills

+ Demonstrates sound judgement, patience, and maintains a professional demeanor at all times

+ Creativity, problem analysis and decision making

+ Detail oriented, organizational skills and the ability to prioritize

+ Exercises tact, discretion, sensitivity and maintains confidentiality

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77353300 Internal Medicine Clinic