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Sea Logistics Customer Care Specialist, Import
- Kuehne+Nagel (Minneapolis, MN)
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Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Minneapolis/St Paul Apt site is looking for a new Sea Logistics Customer Care Specialist, Import to join our Sea Logistics team
Your Role
Our Sea Logistics Business Unit is on a mission to ensure every client leaves with a smile. Reporting to the Sea Logistics Customer Care Manager, you will be at the forefront of this mission, delivering top-notch service with a warm smile and a can-do attitude. Join us in our dynamic, results-driven environment where exceeding expectations is just the beginning!
Your Responsibilities
+ You will adhere to Kuehne+Nagel policies and procedures. Ensuring that all work is carried out to pre-set service levels.
+ Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible.
+ You will maximize profitability on all files handled, being cost conscious at all times.
+ Perform credit checks on all files according to Kuehne + Nagel policy and escalate irregularities where appropriate.
+ Ensure all filing, both physical and electronic, is done regularly and accurately.
+ Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times.
+ Ensure that all actions are recorded on the job files.
Your Skills and Experiences
+ 2+ years’ relevant experience in Sea Logistics.
+ 2+ years' relevant experience with processing Full Container Load (FCL) and Less Than Container Load (LCL) shipments.
+ You have the ability to work a hybrid schedule which requires you to report to the office 4 days and work remotely 1 day.
+ You have the ability to travel.
+ Good working knowledge of domestic and international geography including countries, major cities, seaport.
+ Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements.
+ Strong verbal and written communication skills; and PC skills.
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.
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Sea Logistics Customer Care Specialist, Import
- Kuehne+Nagel (Minneapolis, MN)