• Outside Sales Representative

    WESCO (Grand Rapids, MI)


    We’re currently seeking a dynamic and results-driven Outside Sales Representative to join our Contractor Sales team within the Communications and Security Solutions (CSS) division. This individual will play a key role in driving revenue growth by developing new business opportunities and managing existing customer relationships. As an Outside Sales Representative, your primary focus will be on face-to-face sales and account management activities. You’ll work closely with customers to understand their needs, present tailored solutions, and build long-term relationships across multiple levels of their organizations, from technical teams to executive leadership.

    Responsibilities:

    + Assess customer needs and suggest products, services and/or solutions and ensure a smooth sales process.

    + Executes and expands assigned customer account plan(s) which is developed in conjunction with management.

    + Executes on billing margin initiatives through value added services, marketing programs, and supplier engagement.

    + Prospects potential customers, including cold calling and developing leads through referral channels.

    + Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

    + Demonstrates the functions and utility of products or services to customers based on their needs.

    + Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

    + Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

    + Utilizes sales management tools for sales planning, supplier planning and documenting opportunities.

    + Develops and grows product knowledge through WESCO and supplier training.

    + Develops strong relationships with suppliers, including performing regular joint sales calls.

    + Provides quotations directly or in conjunction with sales support team.

    Qualifications:

    + High School Degree or Equivalent required; Bachelor’s Degree is preferred

    + Prior sales experience required, outside sales preferred

    + Two years of industry experience preferred

    + Ability to travel to current and potential clients and suppliers

    + Ability to work flexible schedule and occasional overnight travel

    + Excellent sales and negotiation skills

    + Ability to develop and deliver presentations

    + Strong interpersonal skills

    + Effective communicator both written and verbally

    + Ability to work in team environment

    + Strong Microsoft Office Suite skills

    + Knowledge of advertising and sales promotion techniques (Preferred)

    + Ability to travel 50-75% of the time local.

    **Working Environment:** Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities.  Driving may be required for an extended period of time with frequent stops and starts.   Can be exposed to outdoor weather conditions.

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