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Primary City/State:

Chandler, Arizona

Department Name:

Home Delivery

Work Shift:

Day

Job Category:

Pharmacy

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY

This position will prepare, dispense, and compound medication under the direct supervision of a licensed pharmacist. Provide prescription support services for patients to ensure safe, appropriate, effective and efficient delivery of medication therapy. Provide excellent customer service skills, high attention to detail, strong problem solving, documentation and computer skills. Work closely with the multidisciplinary healthcare team to support pharmaceutical care activities, complete pharmacy billing activities, record keeping, reporting, inventory management, and arrange appropriate medication delivery.

CORE FUNCTIONS

1. Under the direct supervision of a pharmacist, review and interpret prescriptions and input into the computer for verification by the pharmacist. Communicate with patients and initiate problem resolution on payer issues.

2. Prepare, dispense, and compound appropriate amount of medication under supervision of a pharmacist. Deliver medications accurately to the patient.

3. Answer phones, accept prescriptions, and communicate with patients in waiting area.

4. Assist with inventory, maintain a clean work environment, and assist with any other administrative duties as assigned by supervising pharmacists or senior technicians.

5. Follow policies, procedures, and regulatory requirements and perform other work assignments.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

None

TYPE OF SUPERVISORY RESPONSIBILITIES

None

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

IP - Typical Indirect Patient Care Environment: (CSPD Instrument Technician, Lab Technician, Pharmacist)

Able to stand, walk, bend, squat, reach, and stretch frequently.

May be required to lift up to 75 pounds.

Must use standard precautions due to threat of exposure to blood and body fluids.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

May require periodic to frequent use of personal computer.

Off-site travel may be required.

Not a safety sensitive position.

MINIMUM QUALIFICATION

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimal experience, typically gained through 0-2 years relevant work experience. Ability to attend and successfully complete 160 hours of on the job training required. Strong customer service focus, superior problem-solving abilities. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required.

BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS

Associates or bachelor’s degree in related field preferred. Proficiency and experience with third party claims adjudication and claims rejection reconciliation preferred. Proficiency and experience with non-sterile, sterile and hazardous drug compounding preferred. Work experience which demonstrates analytical ability, judgment and interpersonal skills in pharmacy or healthcare preferred. Experience and proficiency with computer software applications (Word, Excel, Outlook) or comparable program.

Additional related education and/or experience preferred.

DATE APPROVED 10/15/2023

EEO Statement:

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability