• Business Operation Analyst

    Fiserv (Hagerstown, MD)


    Calling all innovators – find your future at Fiserv.

     

    We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

     

    Job Title

     

    Business Operation Analyst

     

    What Does a Successful Business Operations Analyst Do at Fiserv?

     

    At Fiserv, we are committed to delivering innovative financial services solutions. As a Business Operations Analyst, you will support our mission by enhancing our proprietary applications and turning data into actionable insights. These include the Pricing Tool, the PST application and database, the Quality application and database, the Employee database and the Equipment Exchange database. All require enhancements, maintenance, and possible future rebuilds to adhere to Fiserv corporate compliance policies as well as Well Fargo Pricing initiatives.

    What you will do:

    + Manage and support proprietary business applications.

    + Ensure data integrity and accessibility through SQL database management and reporting.

    + Build and maintain SSIS (SQL Server Integration Services) and SSRS (SQL Server Reporting Services) packages..

    + Administer, develop, and maintain applications.

    + Oversee Extract, Transformation, and Loading (ETL) processes.

    + Conduct server patching to ensure system security and compliance.

    + Generate accurate ad hoc reports in response to business requirements.

    + Engage in data modeling, statistical analysis, and data mining to extract actionable insights.

    + Participate in project management tasks and research initiatives.

    + Utilize machine learning techniques to enhance data analysis and reporting processes.

    What you will need to have:

    + Bachelor’s Degree in Business Administration, Finance, or a related field with coursework in Business Analytics, Data Management, and Project Management.

    + 2-4 years of experience in Business Operations or a similar sector.

    + Familiarity with .Net and Power BI.

    + Proficient in Microsoft Suite (Excel, Word, Access, PowerPoint, etc.).

    What would be great to have:

    + Proficiency in SQL, including knowledge of SSIS and SSRS.

    + Familiarity with Visual Studio, Python, JavaScript, C++, C#, and HTML.

    + Expertise in data modeling and statistical analysis.

    + Strong analytical and problem-solving skills.

    + Ability to work collaboratively in a fast-paced environment.

    Salary Range:

    $76,100.00-$103,300.00

     

    These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

     

    It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

     

    Thank you for considering employment with Fiserv. Please:

     

    + Apply using your legal name

    + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

    Our commitment to Equal Opportunity:

    Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

     

    If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

    Note to agencies:

    Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

    Warning about fake job posts:

    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.