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Join CTG in Nashville as a Print Production Associate! We're seeking a skilled customer service professional to contribute to our print production team.

**Job Title:** Print Production Associate

**Location:** Nashville, TN

**Job Type:** Hourly Consultant

**Hours:** Monday thrue Friday 8 am - 5 pm

**Pay:** $25.99 - $28.69/hr

Essential Functions:

+ Possess skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing)

+ Perform defined and routine tasks and activities

+ Ability to lift up to 50 pounds

+ Serve as point of contact to receive, review, and electronically log customer jobs

+ Operate standard finishing equipment (e.g., paper cutters, inserters, laminators, hole punchers)

+ Operate office/production equipment (printers, copiers, fax machines, scanners)

+ Apply asset tags to office equipment and update databases

+ Track and coordinate the move, add, or change of office equipment assets at customer accounts

+ Clean and maintain office equipment as needed

+ Process and distribute incoming and outgoing faxes; log for billing purposes

+ Process basic forms and update information using a PC

+ Wrap, pack, label, and ship finished products

+ Collect and submit meter reads

+ Maintain appropriate supply inventory and distribute supplies as required

+ Troubleshoot issues to complete production, delivery, and output requirements

+ Perform quality inspection before, during, and after production runs

+ Sort and scan hardcopy materials or other media for digital or printed output

+ Collect data and respond to print/copy equipment issues by contacting service personnel via PC applications

+ Operate high-volume printers and copiers

+ Estimate, schedule, and track incoming production jobs

+ Track and store jobs per customer requirements for reuse, including file backup

+ Inspect files for issues including fonts, image resolution, and registration

+ Index electronic materials to media (e.g., CD-ROM, disk, tape) for reproduction/distribution

+ Integrate variable data files into printed format using provided templates

+ Perform file/document conversion using standard software

+ Conduct operator-level maintenance on equipment

+ Maintain reporting logs and billing information

+ Perform minimal training for customer end-users on equipment

+ May develop work processes or templates

+ May operate high-volume folding and inserting mail equipment

Skills:

+ Proficient computer skills

+ Functional knowledge of PC operations (keyboard, mouse, etc.)

+ Intermediate proficiency in MS Office (Word, Excel, PowerPoint), Web, Internet, Intranet

+ Create spreadsheets

+ Use standard formulas

+ Sort, filter, and create graphs

+ Import/export data

+ Move data between Word and Excel

+ Ability to locate and use network devices (drives, printers, files)

+ Capable of sending/receiving emails, finding/saving documents, performing data entry

+ Proficient in web browsing and sending documents to configured printers

+ Basic math skills (division, multiplication, percentages)

+ Demonstrates business maturity and professionalism

+ For first responder roles:

+ Basic MS Office proficiency (especially Excel)

+ Web access and Internet navigation skills

+ PC-to-printer connectivity and printer configuration knowledge

Experience:

+ Minimum 1 year experience in a Customer Service environment

Education:

+ Minimum: High School Diploma or equivalent

+ Required: Post-secondary technology training or equivalent experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew at** **[email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.