"Alerted.org

Summary You will serve as an INFORMATION TECHNOLOGY SPECIALIST (CUSTOMER SUPPORT/INFOSEC) in the Waterfront Field Support (10942), Waterfront & Productions Information Technology (IT) Support Division (1094), Information Technology & Cybersecurity (ITACS) Office (109) ofNORFOLK NAVAL SHIPYARD. Responsibilities You will provide IT field engineering or senior technician services for specified areas of responsibility for both unclassified and classified systems. You will perform functions to ensure confidentiality, integrity and availability of the network and standalone Windows Desktops, printers, tablets, peripheral devices, and data through planning, analysis, development, implementation, and maintenance. You will ensure the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of customer support service. You will develop written communication to address issues affecting users or provides guidance to users regarding processes or upcoming initiatives. You will implement the enhancement of information systems security programs, policies, procedures and tools. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: - Experience applying information technology concepts and principles through knowledge of a wide range of computer application services, equipment, techniques, requirements, methods, and procedures.. - Experience implementing knowledge of IT Systems development life cycle management concepts to perform advanced strategic planning for end-of-life replacement to encompass budget requirements and lessen mission impact. - Experience communicating orally and in writing sufficiently to prepare and update manuals, reports, user guides, instructions, operating procedures, news updates for customers, and present recommendations to all levels of management. - Experience with workstation build procedures and current workstation software, specifically Symantec Endpoint Encryption, Shavlik, Windows Server Update Services (WSUS), Assured Compliance Assessment Solution (ACAS), System Center Configuration Manager (SCCM), and McAfee (Trellix) Products. - Experience performing configuration management functions, evaluating their operational characteristics and advantages/disadvantages to identify the most appropriate and efficient systems to use to fulfill the requirements of the customers with knowledge of network systems, architecture and infrastructure. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.