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SENIOR INFO TECH BUSINESS CONSULTANT - 37020439

Date: May 14, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 853185

Agency: Environmental Protection

Working Title: SENIOR INFO TECH BUSINESS CONSULTANT - 37020439

Pay Plan: Career Service

Position Number: 37020439

Salary: $60,000 - $62,000

Posting Closing Date: 05/28/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Senior IT Business Consultant

State of Florida

Department of Environmental Protection

Open Competitive Opportunity

This is an on-site position located in Tallahassee, FL

Position Overview and Responsibilities:

The incumbent of this position serves as a Process Lead for the Applications Maintenance Services (AMS) team. Primary duties include:

+ Work with software developers, business analysts, data analysts, and other technical and non-technical subject-matter experts to coordinate and facilitate work.

+ Assess and continually improve existing processes, leveraged from team members and customers generated in Scrum Retrospective meetings.

+ Work with various technical teams (Middle Tier, DBAs, Network Administrators, Enterprise Development Architects, PMO, etc.) to assist in resolving issues/barriers with applications.

+ Proactively identify risks and issues affecting the Scrum teams and the portfolio. Appropriately escalate these issues, with recommendations, to (senior) management.

+ Assist AMS team Manager with the overseeing, mentoring, and monitoring of assigned IT staff augmentation consultants.

+ Oversee IT contractor resources within AMS team to ensure resources are performing in compliance with their contractually designated duties.

+ Review and assess maintenance service requests and assist in the development and communication of technical and business requirements between customers and software developers.

+ Coordinate and oversee ongoing application technology upgrades.

+ Coordinate and oversee application architecture documentation and staff cross-training activities.

+ Effectively identify change and use appropriate protocols to manage and communicate change effectively.

+ Develop presentations and summary reports for our stakeholders and technical team.

+ Hold daily status meetings with Scrum Team members, to facilitate the flow of information and provide an outlet to remove obstacles/barriers.

+ Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

+ Effectively coordinate resources and assignments among project assignees. Ensure work assignments are assigned to the appropriate team member(s) and that service levels are met.

+ Work closely with the AMS Manager to ensure work assignments are assigned to the appropriate AMS team member(s) and that service levels are met.

+ Work with the AMS manager in establishing, implementing, and refining technical and work process policies, standards and procedures. Adhere to the DEP project management methodology, standards, policies and procedures, as well as those technical standards and policies relevant to assigned user stories/tasks.

+ Manage relationships with DEP program area business partners. Develop strong and collaborative relationships with customers to achieve positive project outcomes.

+ Demonstrate strong relationship and interpersonal skills in working with technical staff, program staff and the vendor community.

+ Coach, mentor, motivate and oversee project team members and contractors.

+ Perform other duties as assigned.

Attendance is an essential function of the position.

Required Knowledge, Skills, and Abilities:

+ 3+ years’ direct work experience in project management capacity, including all aspects of process development and execution

+ In-depth knowledge of the principles, theories, practices and techniques for managing activities related to planning, managing and implementing software projects and programs

+ Documented and proven ability to formulate project plans for managing and monitoring progress on software development projects; to think logically and to analyze and solve problems; compile, organize and analyze data; to evaluate and monitor projects, plans and schedules and implement corrective action plans

+ Strong customer service orientation

+ Ability to be creative, to use sound judgment, and to display foresight to identify potential problems and design/specifications and assigned application software systems

+ Ability to establish and maintain effective working relationships with others

+ Ability to work independently

+ Ability to determine work priorities and ensure proper completion of work assignments

+ Excellent interpersonal, collaborative, oral and written communication skills

+ Ability to write technical, business, and plain language documents and/or emails, with great attention to detail in all written communications

+ Ability to work well under pressure and meet deadlines without sacrificing quality

+ Must be able to learn, understand, and apply new technologies and processes

+ Ability to be persuasive, encouraging, and motivating

Preferred Qualifications:

+ Project Management Professional (PMP) certification

+ Certified ScrumMaster (CSM) certification

+ Familiarity with project management software, such as MS Project

+ Experience managing multiple projects concurrently

+ Experience managing medium-to-large scale software application development (IT) projects

+ Solid understanding of software development lifecycle methodologies (e.g., waterfall, iterative, agile, etc.)

+ Familiarity with Agile development, specifically Scrum, Extreme Programming (XP) and Kanban

+ Ability to document processes and standards

+ Experience developing and maintaining detailed project schedules using Microsoft Project

+ Familiarity with environmental regulatory business processes and practices

+ Knowledge and understanding of DEP’s technical environment

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay: $60,000 - $62,000

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work :

Tallahassee, Florida’s capital city, lined with rolling hills, oak trees, and canopied roads combine old world charm with a modern pace of life. Home to two major universities, as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

This is an on-site position.

How You Will Grow:

DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provide staff with the ability to build upon existing skills and remain current on job-related information technologies. Examples of certifications staff have earned include:

+ CompTIA A+, Security+, Network

+ + Certified Information Systems Security Professional (CISSP)

+ PMP®; ScrumMaster

+ Florida Certified Public Manager (CPM)

+ GISP® (Certified GIS Professional)

+ Microsoft Certified DevOps Engineer, Azure Solutions Architect

+ Oracle Certified Professional

+ Florida Certified Contract Manager (FCCM)

+ Florida Certified Contract Negotiator (FCCN)

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits;

+ Nine paid holidays and one Personal Holiday each year;

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

+ Tuition waivers;

+ Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

+ And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com

Special Notes:

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

[email protected]

[email protected]

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32312

Nearest Major Market:Tallahassee