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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910133 Ophthalmology

Work Shift:

UR - Day (United States of America)

Range:

UR URCD 204 H

Compensation Range:

$19.47 - $25.77

_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._

Responsibilities:

GENERAL PURPOSE:

Responsible for working with physician offices to schedule cases to be performed in a surgery center. Coordinates with materials management regarding required equipment and/or supplies needed for scheduled cases. Manages physician block time for maximum efficiency. Facilitates patient flow through the pre-operative process.

RESPONSIBILITIES:

- Coordinates scheduling to maximize OR availability and adjusts schedules when necessary. Ensures postoperative appointments are scheduled appropriately based on required surgical follow up.

- Acts as primary liaison working directly with the OR scheduling office and Ambulatory Surgical Center Staff. Authorizes overbooking and rearranging of surgeons' OR schedule based on severity of patient medical condition.

- Under direction of surgeon, schedules required preoperative diagnostic tests.

- Interviews new patients or representatives to obtain necessary identifying demographic information. Facilitates obtaining insurance coverage, transportation, overnight lodging arrangements, and other requests as necessary.

- Provides preoperative counseling and patient education regarding procedure efficacy, risk, and complications following surgeon's informed consent discussion. Provides preoperative and postoperative instructions in preparation for surgery and recovery.

- Obtains necessary referral information and other preoperative requirements related to insurance, primary care information, demographic and case information.

- Works with Financial Counseling to ensure hospital coverage and reimbursement. Appeals insurance denials on patient's behalf. Composes letters of medical necessity to expedite Medicaid referrals when non-elective and emergent surgical patients are uninsured.

- Orders implant devices required for upcoming surgeries. Works directly with Tissue Banks to order tissue in accordance with EBAA (Eye Bank Association of America) guidelines with the ability to elaborate on diagnosis.

- Maintains a high level of working knowledge of diagnostics and photography needed to support surgeons' needs. Ensures completion of clinical source documents for quality assurance and billing.

- Carries out time sensitive requests and accurately maintains data logs, records and tracking documents.

QUALIFICATIONS:

- High school diploma and a minimum of two years of relevant experience required. Or equivalent combination of education and experience.

- Excellent interpersonal skills, organizational skills, strong communication skills, and attention to detail, with working knowledge of word processing and spreadsheet applications.

- Medical Terminology, experiences with surgical/appointment scheduling software (such as Epic), and electronic medical records, preferred

- Experience in medical office setting required; medical terminology, experiences with surgical / appointment scheduling software and electronic medical records preferred.

- Excellent customer service and communication skills, including written communication.

Preferred Qualifications:

- Knowledge of ophthalmic medical terminology and diagnosis with correlating surgical procedures.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.

Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.

Learn. Discover. Heal. Create.

Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.

If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals

At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.