• Insurance Estimating Team Lead

    Seek Now (KY)


    Company Story:

    Seek Now is a technology-enabled services business. Our mission is to bring you quality “ground truth data” quickly, professionally, and seamlessly into your workflows.

     

    Utilizing our proprietary technology – Maestro – we are able to help you make quality decisions faster than ever before. Maestro enables us to give our customers the technology and quality service experience from that first contact to the delivered result. This real-time scheduling & smart routing app ensures a consistent and reliable experience that meets the needs of our client, our client's customer (the property owner), as well as our #TeamGreen SEEKer.

     

    We launched our business in 2012 as Ladder Now, initially with a focused service offering; we have evolved into much more. We have expanded well beyond that initial service offering and continue to successfully meet the needs of our insurance clients. In early 2020, we acquired HouseLens, a visual marketing services platform for the real estate industry located in Nashville, Tennessee. The company offers professional photo, video, drone, and Zillow 3D tour creation. HouseLens has been serving realtors since 2008 and is now available in 32 metropolitan markets and growing.

     

    Our new brand, Seek Now, better represents the range of services we offer today as well as our aspirations to further expand our capabilities within insurance, real estate and beyond.

    WHO WE ARE

    Seek Now is creating and leveraging technology to revolutionize multiple property-related industries. Founded in 2012, our foundationally innovative mindset, combined with years of experience, has propelled us to sustained, accelerated growth. While we have the entrepreneurial spirit of a startup, we have the discernment and direction of the established mid-market company we are.

    CATALYZING TECHNOLOGY

    Our platform deploys a professional gig-economy workforce of Seekers to capture, translate, and transmit high-definition data faster and more efficiently than ever before. Leveraging current and emerging capture technologies — machine learning, AI, AR/VR, autonomous flight, and more — we deliver detailed, property-specific, ground truth data verging in real-time.

    SELF-MOTIVATED CULTURE

    But our technology is only as good as our people, and our people are great. We are self-motivated high-performers, challenging and supporting each other to grow while delivering for our customers. Our family-orientation balances our drive upward and forward. We serve all stakeholders with gratitude, whether they are teammates, vendors, customers, or community members.

    VISION

    The combination of our culture and technology allows us to deliver more consistent and detailed data, faster. This combination gives new insights that result in better financial outcomes, better customer experience, better industry standards and better opportunities for our people.

    Position Summary:

    Seek Now is searching for an Insurance Estimating Team Lead responsible for overseeing a team of estimators who prepare, and review estimates based on our inspector's reports. This role ensures consistent, accurate, and timely estimate development in accordance with company guidelines and industry standards to provide the highest quality product to our customers. The Estimating Team Lead is also responsible for assisting the Supervising Adjuster with daily tasks and assignments.

     

    Hours expected are 12 – 8 Tuesday through Saturday

    Essential Functions and Duties:

    + Lead, coach, and manage a team of estimators.

    + Review and approve estimates to ensure accuracy, compliance with company policies, and adherence to estimating best practices.

    + Serve as a subject matter expert on Xactimate and provide ongoing training and support to team members.

    + Ensure timely and efficient completion of estimates to support the claims lifecycle and customer service goals.

    + Be readily available to the estimators on your team to field questions and assist with additional training opportunities.

    Knowledge, Skills, and Abilities:

    + Proficient in Xactimate.

    + Strong knowledge of repair methods and construction practices.

    + Exceptional leadership, organizational, and communication skills.

    + Ability to handle multiple tasks and make decisions in a fast-paced, deadline-driven environment.

    + Experience with remote workforce tools and virtual collaboration.

    Preferred Qualifications:

    + Current adjuster license

    + Prior experience with estimating.

    + Prior leadership experience

    Position Type and Hours:

    + Full-Time

    Benefits and Perks:

    Seek Now offers a great benefits package, which includes health, dental,l and vision insurance, 401K with company match, paid time off (PTO), short and long-term disability insurance, AD&D insurance, life insurance, and more!

    EEO Statement:

    Seek Now is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Seek Now does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

    Other Duties Disclaimer:

    This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Activities, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.