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ADA Eligibility Coordinator (2286)

Administrative Assistant

Transdev in EVERETT, WA is hiring a Administrative assistant. We are seeking a friendly, customer service-oriented people who will be responsible for maintaining accurate documentation, assisting with office administrative tasks, working closely with the Operations Manager, ADA Eligibility Specialist, eligibility applicants, and Community Transit and Everett Transit staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Non-CBA Position: Full-Time (Mon-Fri)

Work Setting: On-Site

* Competitive compensation package of minimum $20.00 – $22.00/hr

Benefits include:

* Vacation: minimum of two (2) weeks

* Sick days: WPSL (5 days)

* Holidays: 12 days; 8 standard and 4 floating

* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

+ Answer incoming calls to address applicant’s questions/concerns.

+ Schedule interviews and book transportation as needed.

+ Create new and update existing records across all programs – Ecolane, GetGoing, Spare.

+ Check in applicants upon arrival and notify ADA Eligibility Specialists that their appointment has arrived.

+ Prepare eligibility determination letters and any additional letters or material to be mailed.

+ Prepare Daily Determination Reports, Weekly KPI Reports, Bi-Monthly Eligible Rider Reports, Monthly CERT Reports, any additional reports as needed and send to designated recipients.

+ Assist Community Transit and Everett Transit as needed.

+ Collect incoming mail daily and distribute to appropriate parties.

+ Process any incoming physical applications and call to schedule an interview immediately.

+ Upload and scan assessments, letters, and any additional supplemental documents to applicant’s profile.

+ Participate is staff meetings with leadership and/or client.

+ Participate in initial and on-going training as required by Transdev and Client.

+ Always provide high quality customer service, maintaining a positive attitude when interacting with applicants, support staff, and caregivers.

+ Assist with other administrative tasks as needed.

Qualifications:

+ High School Diploma, GED or equivalent.

+ Computer literate (Familiar with Microsoft Teams, Outlook, etc.)

+ Excellent customer service skills.

+ Ability to operate standard telephone system.

+ Must be able to work shifts or flexible work schedules as needed.

Physical Requirements:

The essential functions of this position require the ability to:

+ Sit for extended periods (up to 6–8 hours per day)

+ Push and pull objects up to 40 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

+ Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 5172

Pay Group: Q43

Cost Center: 425

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.