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Food & Beverage Supervisor
- Access Dubuque (Dubuque, IA)
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Food & Beverage Supervisor
Diamond Jo Casino
1 Positions
ID: 68244
Posted On 05/14/2025
Job Overview
Job Description: Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift.
+ Maintain daily employee work station and break schedules.
+ Ensure prompt and courteous service to customers.
+ Monitor employee compliance with established service standards.
+ Greet and communicate with guests in a friendly and courteous manner.
+ Oversee the service operation of restaurant during assigned shift.
+ Ensure beverage shift operations are opened and closed properly and on time.
+ Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
+ Resolve guest complaints in a professional and timely manner.
+ Requisition and maintain control of all inventories.
+ Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
+ Coordinate cleaning and repairs of beverage outlets.
+ Perform related administrative and reporting duties.
Qualifications:
+ Must be at least 21 years of age.
+ Associate's degree in a related field, or one (1) year of related experience preferred.
+ Must be able to stand and walk for majority of shift.
+ Must have excellent customer service and communication skills.
+ Must be able to obtain/maintain any necessary licenses and/or certifications.
Primary Contact
11770
Cortney Kirk
Human Resources Representative, Human Resources
563-690-4780
Phone
Phone
Phone
563-690-4872
Fax
Email
True
False
True
Job Details
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Qualifications
Education
Associates
Experience
1-2 Years
Company ID
13
Job REQ #
\# Positions
1
Start Date
20250514
End Date
20250731
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Diamond Jo Casino
About the Company
Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few.
Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants.
Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/
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