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The Associate, Payment Systems (Transaction Processing) is responsible for the daily processing, posting, monitoring, review and correction of transactions generated through various payment channels, in full compliance with guidelines and applicable regulations striving for a seamless payments processing cycle. Position works hybrid and is based in San Juan, PR.

MAIN DUTIES & RESPONSIBILITIES:

+ Ensure accurate and timely process of all transactions and / or process in full compliance with guidelines, procedures and applicable regulations.

+ Monitor and resolve claims received in compliance with established service level agreements (SLAs).

+ Ensure input data within the systems is accurate and output reports are readily available and supported by correct documentation.

+ Verify and confirm that work is done with accuracy, high quality, timeliness and that all transaction documentation is available upon request.

+ Coordinate data gathering to respond to requests for information from internal and external resources.

+ Prepare operational and regulatory reports for internal and external stakeholders.

+ Serve as subject matter expert for the Bank to resolve incidents and assist in improvement initiatives.

+ Perform essential office and administrative tasks.

+ Monitor and ensure the correct and continuous flow of transactions through the different channels or devices.

+ Ensure the proper use and operation of the equipment available in the bank.

+ Other duties may be assigned.

MINIMUM REQUIREMENTS:

+ Associate, technical degree or approved credits in Business Administration or related field required.

+ One (1) year of transaction processing, clerical or money handling experience highly desirable.

+ Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

+ Excellent communication skills required. English proficiency preferred but not required.

+ Basic mathematical skills required. Detail oriented and able to manage multiple priorities required.

+ Proactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.

+ Computer proficiency and knowledge in MS Office required.

+ Flexibility to work overtime and occasional weekends according to business needs is required.

WORK AUTHORIZATION & ELEGIBILITY:

+ Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.

+ Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

Recruitment Privacy Statement (https://orientalbank.com/assets/pdfs/recruitment\_privacy\_policy\_statement.pdf)

Compliance Posters

This may be the opportunity to change your life and take your career to the next level.

Oriental is a great place to work, grow and develop. Each employee is key in the company's success. Our team consists of an excellent group of people and we believe you could be one of them. We offer you the opportunity to work and be part of an organization that is dedicated to progress. We offer diverse employment opportunities that go from internships to executive positions. We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect. Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability. Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:

Compliance_Posters / Labor Laws (https://orientalbank.com/assets/pdfs/compliance\_posters.pdf)

Recruitment Privacy Policy Statement

Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.

Oriental es un gran lugar para trabajar, crecer y desarrollarse. Cada empleado es nuestro factor clave en el éxito de la compañía. La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos. Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso. En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos. Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado. Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad. A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:

Afiches de Cumplimiento/ Leyes Laborales (https://orientalbank.com/assets/pdfs/compliance\_posters.pdf)

Política de Privacidad de Reclutamiento