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3740 Davie Road, Davie, FL, USA | Retail Management | Hourly | Negotiable | Full Time

| Medical, Dental, HSA Account, 401K with Company Match, PTO, Company Paid Life Insurance Policy, Employee Discount

FlynnO'Hara School Uniforms is currently hiring a Full-Time Assistant Store Manager for our retail location in Davie, Florida. This role is responsible for supporting the Store Manager by overseeing sales, daily operations, asset protection, and HR-related duties to drive exceptional customer service and store profitability.

Responsibilities

+ Step in as acting Store Manager during their absence, assuming full responsibility for store operations.

+ Assist in supervising staff involved in sales, inventory management, cash handling, and customer service.

+ Ensure weekly staffing schedules are maintained for adequate floor coverage; verify accuracy of individual shift schedules.

+ Champion exceptional customer service by guiding team members to engage with customers and resolve inquiries or concerns professionally.

+ Monitor inventory levels and sales trends to submit timely stock requests and maintain optimal product availability.

+ Encourage team development through the use of product knowledge to boost sales performance and service quality.

+ Oversee store appearance, ensuring cleanliness, visual merchandising, and organization meet company standards; train staff in visual display best practices.

+ Uphold all opening/closing procedures, including handling cash, preparing bank deposits, and reconciling daily transactions.

+ Manage store loss prevention strategies to safeguard assets such as cash, merchandise, and property.

+ Assist with hiring, onboarding, and training; set clear expectations, provide regular feedback, and support employee growth to reduce turnover.

+ Lead by example to foster strong customer relationships and inspire team performance, setting the standard for sales and service behavior.

+ Drive email capture and customer data collection to enhance communication and marketing efforts.

+ Be available to travel for school events, company meetings, and off-site initiatives as needed.

+ Help coordinate and execute physical inventory counts, receive merchandise, and address inventory discrepancies.

+ Ensure store operations remain compliant with all company policies and relevant legal requirements.

+ Perform additional duties as assigned by management.

Qualifications

+ High school diploma or equivalent required.

+ At least 3 years of retail experience preferred.

+ Minimum of 1 year in a supervisory or leadership role.

+ Comfortable using Microsoft Outlook, Word, Excel, and other Windows-based programs.

+ Able to interpret sales and inventory data.

+ Flexible availability, including nights and weekends.

+ Strong relationship-building skills with customers and team members.

+ Confident decision-maker with conflict resolution experience.

+ Adaptable and composed in a dynamic, fast-paced environment.

+ Strong delegation, prioritization, and organizational skills.

+ Effective leadership and communication abilities across all organizational levels.

+ Capable of standing, walking, and moving throughout the store for extended periods.

+ Physically able to bend, kneel, lift up to 30 lbs., climb ladders, and reach frequently.