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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Credit Union. The role is rResponsible for overseeing the mortgage loan process for Credit Union members wanting to purchase or refinance residential real estate and providing leadership within various origination responsibilities, including compliance with laws and regulations relative to Credit Union Mortgage Lending, assessing risk, policies and procedures implementation, and pipeline management.

What you'll do

+ ​Establish and monitor monthly/quarterly/annual production goals

+ Develop and implement departmental policies and procedures

+ Manage and maintain loan officer workflow and loan volume

+ Benchmark industry products and best practices

+ Manage personnel-related issues including coaching, developing and training

+ Ensure areas of responsibility are efficient, and that loan files are supported by adequate documentation to ensure adherence to secondary market guidelines

+ Manage annual budget process and monthly budget maintenance

+ Handle escalated member issues

+ Manage vendor relationships

+ Represent Credit Union at member education and industry events

+ Analyze results and trends and reports to senior management as needed

+ Maintain a current knowledge of changing legislation and regulatory climates

+ Perform other duties as assigned

+ The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ ​High school diploma or GED

+ Bachelor’s degree in Business, Finance or a related area of study, or equivalent work experience relevant to the nature of the job duties

Preferred Qualifications- Education & Prior Job Experience

+ ​Experience in mortgage-related areas such as lending compliance, mortgage production/processing tasks, and secondary market guidelines

+ Previous supervisory experience, particularly leading a mortgage production team

Skills, Licenses & Certifications

+ ​Skilled in Microsoft Office software (e.g., Word, Excel, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

+ Current, extensive knowledge in mortgage lending and experience with mortgage loan origination systems

+ Ability to effectively communicate and work closely with other teams and manage several third-party relationships

+ Ability to lead people and engage the team, to include coaching, counseling and motivating staff

+ Ability to work independently while using discretion in decision making and sound judgment in problem solving

+ Ability to occasionally work varying schedules, including evenings and weekends

+ Ability to occasionally travel, including some overnight travel

+ Ability to maintain satisfactory performance and attendance

+ Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.