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Description Job Description Join a team that thrives in a fast-paced, dynamic environment! As a Sales Support Representative, you'll be at the forefront of vendor and client relationships, driving program participation and overall business success. You'll provide critical support to our sales initiatives by maintaining positive connections with strategic vendors, resolving concerns, and ensuring campaigns are completed on time. The ideal candidate possesses keen attention to detail, outstanding communication skills, and a proactive problem-solving mindset.

Key Responsibilities: • Initiate and manage vendor outreach to encourage participation in programs. • Maintain and prioritize the vendor queue to ensure efficiency and time-sensitive campaign completion. • Serve as a liaison between vendors and clients to resolve payment issues or negotiate terms effectively. • Conduct a high volume of inbound and outbound calls, maintaining a detail oriented and friendly tone. • Overcome objections by proposing alternative payment options and program benefits. • Accurately input vendor and client data into internal databases, ensuring data quality and consistency. • Share enrollment and campaign status updates with clients, sales teams, and project management teams. • Collaborate with cross-functional teams to identify opportunities for additional product or service sales. • Transfer vendor inquiries to appropriate departments for resolution, ensuring seamless communication. • Demonstrate strong multitasking abilities, including navigating customer databases while solving issues and ensuring customer satisfaction. • Perform other job-related tasks as assigned to support overall business needs.

• Opportunities for Career Advancement: We believe in recognizing and rewarding talent! This role offers a clear pathway for upward mobility, including the potential to grow into leadership positions and take on greater responsibilities within the company. • Skill Development and Cross-Departmental Growth: Expand your skill set and explore new opportunities by collaborating with various teams across the organization. We encourage employees to cross-train, gain exposure to different departments, and grow into roles that match their evolving career goals. Requirements Qualifications: • Education: High School Diploma or GED (minimum required); Bachelor’s Degree preferred. • Technical Skills: Proficient in Microsoft Office Suite (Excel and Outlook); experience with CRM (Verde) tools is a plus. • 1+ years of high-volume call handling. Experience in sales, telesales, or sales support is strongly preferred. • Strong analytical ability, attention to detail, and time management skills necessary to manage multiple priorities effectively. • Exceptional verbal and written communication skills, phone etiquette, and customer service acumen. • Ability to work well under pressure in a fast-paced, team-oriented environment. • Bilingual skills in Spanish and/or French are highly valued but not required.

Equal Opportunity Employer We are an Equal Opportunity Employer committed to providing a diverse and inclusive workplace. We prohibit discrimination or harassment based on race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, experienced status, or any other protected status as defined by federal, state, or local law. If you require accommodations during the application or interview process, please contact our Human Resources department. Take the next step in your career journey—apply now to become a Sales Support Representative and make a meaningful impact! TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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