• Customer Service Representative

    Robert Half Office Team (Commerce, CA)


    Description

    Robert Half is partnering with a compassionate and reputable funeral home in Commerce, CA, to find a dedicated Bilingual Spanish Customer Service Representative. This is a temp-to-hire onsite opportunity ideal for someone who thrives in a sensitive, service-oriented environment and brings strong communication, empathy, and professionalism to every interaction.

    Key Responsibilities:

    + Serve as the first point of contact for families, clients, and visitors both in person and over the phone.

    + Provide empathetic, culturally sensitive support in both English and Spanish.

    + Handle inquiries regarding services, pricing, and scheduling with accuracy and compassion.

    + Coordinate service appointments and assist in preparing necessary documentation.

    + Maintain client records and ensure data entry is accurate and timely.

    + Collaborate with the internal team to ensure smooth service delivery.

    + Support administrative tasks including filing, emailing, and following up with clients.

    + Uphold confidentiality and display discretion at all times.

    Requirements

    Preferred Qualifications:

    + Bilingual in Spanish and English (required).

    + Sales or upselling experience is a strong plus.

    + Previous experience in a customer service, front desk, or administrative support role.

    + Demonstrated compassion and professionalism in sensitive or emotional situations.

    + Strong interpersonal, verbal, and written communication skills.

    + Proficient in Microsoft Office (Word, Outlook, Excel) and able to quickly learn new systems.

    TalentMatch®

    •Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

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    Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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