• Patient Access ER Supervisor

    Robert Half Office Team (Henderson, NV)


    Description We are looking for a dedicated Patient Access ER Supervisor to oversee and enhance the daily operations of the admitting department for a healthcare facility in Henderson, Nevada. This long-term contract position involves supervising a team of registrars and team leads, ensuring efficient workflows, and maintaining high-quality standards in patient admissions. The role also requires active engagement with team members to foster a positive and productive work environment.

    Responsibilities:

    • Supervise a team of 25 registrars and 4 team leads, managing daily operations in the emergency department.

    • Oversee the admission and registration processes to ensure accuracy, quality, and compliance with established procedures.

    • Analyze workflows and productivity metrics, identifying areas for improvement and implementing necessary changes.

    • Serve as a liaison for addressing client concerns and resolving operational issues effectively.

    • Assist in hiring, training, and coaching staff members to ensure team competency and alignment with organizational goals.

    • Schedule and conduct regular team meetings to communicate performance goals, policies, and departmental updates.

    • Monitor and evaluate staff performance, providing constructive feedback and implementing performance improvement plans as needed.

    • Collaborate with other supervisors and the admitting director to ensure seamless department operations.

    • Utilize operational, financial, and quality assurance reports to drive continuous improvement initiatives.

    • Maintain attention to detail and ensure adherence to business casual attire policies. Requirements

     

    Schedule: Monday – Friday, 1:00 PM – 9:00 PM (Occasional weekends required)

    Qualifications:

    + HS Diploma or GED required

    + Minimum of 1 year supervisory experience in a healthcare setting

    + At least 2 years of experience in admitting, registration, or medical front office operations

    + Strong understanding of the admitting process, healthcare insurance terminology, and registration workflows

    + Proficient in using computer systems and applications; familiarity with EPIC or similar EHR systems a plus

    + Solid math and analytical skills to evaluate productivity and performance data

    + Experience working with managed care plans, federal/state/local insurance agencies

    + Professional appearance and behavior required; business casual attire

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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