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Location

Severin Hotel

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.

Job Description

• Part-Time Night Audit Desk Agent – Omni Severin Hotel (Downtown Indy)

Own the night. Keep the calm. Be the behind-the-scenes hero.

About the Role:

Are you a night owl who thrives in quiet hours, stays calm under pressure, and likes to be the go-to person? As aPart-Time Night Audit Desk Agent, you’ll do a little bit of everything—from guest service to financial balancing to front desk vibes—all while the rest of the city sleeps. If you like problem-solving, staying organized, and making people feel welcome, this job’s for you.

Responsibilities

What You'll Be Up To:

+ Run nightly reports and close out the day like a champ

+ Help handle VIP guests, complimentary rooms, and other room status changes

+ Process express checkouts and ensure everything’s balanced before morning

+ Keep things secure and accurate with nightly backups and credit card transmissions

+ Follow the night audit checklist and communicate the highlights via shift recap emails

+ Be a friendly, reliable face at the front desk—whether checking guests in or out

+ Support service recovery when issues pop up and handle late-night guest needs

+ Stay on top of hotel systems like Opera, Nucleus, PBX, and more

+ Know what’s going on—from rate codes to local restaurants—so you can help guests with whatever they need

+ Support other departments when needed and keep the overnight flow running smooth

Qualifications

What You Bring:

+ Stellar customer service and communication skills

+ Confidence with tech (computers, phones, and hotel systems)

+ Previous hotel or guest-facing experience is a plus

+ Comfortable working overnight, weekends, and holidays

+ Ability to stay organized, calm, and focused in a quiet, detail-driven environment

+ Physically able to lift up to 30 lbs and stay on your feet for most of the shift

Why You’ll Love It:

• Discounted stays at Omni Hotels & Resorts nationwide

• Free meals while working

• Low-key but important vibes—night shift energy

• Opportunity to grow in hospitality, even starting part-time

Ready to step into the spotlight while everyone else is sleeping? Apply now and join our team.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

End of Job Description

#IND123

Job LocationsUS-IN-Indianapolis

Posted Date3 days ago(5/12/2025 11:51 AM)

Requisition ID 2025-123058

# of Openings 1

Category (Portal Searching) Front Office Operations