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Transit Management Analyst Series

Job ID: 11092

Business Unit: New York City Transit

Regular/Temporary: Regular

Department: NYC Transit Authority

Date Posted: May 14, 2025

Description

Title: Transit Management Analyst Series

First Date of Posting: March 26, 2025

Last Date of Filing: April 12, 2025

Authority: NYCT

Department: Subways

Division/Unit: Station Environment

Reports to: Manager, Station Operations

Work Location: Various

Hours of Work: As Required

This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Assistant Transit Management Analyst Level I: $67,933 - $80,421

Assistant Transit Management Analyst Level II: $78,874 - $87,847

Associate Transit Management Analyst: $89,162 - $115,445

Responsibilities:

The selected incumbent may be assigned to any unit within Station Environment and Operations to support a variety of initiatives. Responsibilities include but are not limited to, developing test programs and applications from clear specifications to meet business needs and ensure functionality in support of the field operations and operating departments within Stations; preparing drafts and disseminating documents related Bulletins, Notices and Memos; Overseeing the scheduling of customer service training programs and creating communications and training materials to support this effort’; compiling daily, weekly, and monthly reports on various customer facing activities; Cleaning, aggregating, and organizing data from disparate sources as well as developing updated reporting methods while seeking to synthesize various pieces of data and numerous reports into streamlined data summaries.

Other responsibilities that may include surveys and field assignments with various offices within Station s.

Assistant Transit Management Analyst: I - II

1. A master's degree from an accredited college or university in business administration,

public administration, public policy, engineering, engineering technology, economics,

architecture, mathematics, physics, computer science, finance, accounting,

transportation planning, industrial psychology, urban planning/studies, human

resources management, labor relations, operations research, security management

or in a related area, or

2. A baccalaureate degree from an accredited college or university and two years of

satisfactory full-time professional experience working in budget administration,

accounting, economic or financial administration, engineering, in management or

methods of analysis, operations research, organization research or program

evaluation, personnel or public administration, staff development, employment

program planning or administration, security management; or general administration

Associate Transit Management Analyst:

1. A master's degree from an accredited college or university in business

administration, public administration, public policy, engineering, engineering

technology, economics, architecture, mathematics, physics, computer science,

finance, accounting, transportation planning, industrial psychology, urban

planning/studies, human resources management, labor relations, operations

research, security management or in a related area, and one year of full‐time

satisfactory professional experience working in budget administration, accounting,

economic or financial administration, engineering, in management or methods

analysis, operations research, organizational research or program evaluation,

personnel or public administration, staff development, employment program

planning or administration, security management; or general administration; or

2. A baccalaureate degree from an accredited college or university; and three years

of full-time satisfactory experience as described in "1" above.

Desired Skills:

+ Ability to work independently with little oversight in a dynamic environment

+ Strong project management, analytical, and problem-solving skills.

+ H ighly organized and detail oriented.

+ Excellent interpersonal, written, presentation and verbal communication skills.

+ Excellent PC skills, including knowledge of MS Office suite (MS Word, MS Excel).

+ Strong technical skills in MS Office, data analytics, visualization tools, and spatial analysis using GIS or similar mapping tools

+ Demonstrated capabilities to perform qualitative and quantitative analyses using various tools and datasets while learning new techniques

+ Ability to communicate effectively with senior-staff as well as cross-divisional peers

+ Working knowledge of the NYCT subways operations and network or the ability to master

+ Develop and maintain macro programs

+ Structure large data sets to find useful information.

Selection Method:

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.