"Alerted.org

Minimum qualifications:

+ Bachelor's degree or equivalent practical experience.

+ 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role, or 3 years of experience with an advanced degree.

Preferred qualifications:

+ 3 years of experience managing digital marketing and advertising campaigns and relationships with customers or agencies.

+ 2 years of project management experience, working in a complex, matrixed organization.

+ Experience working for or with agencies.

+ Experience in marketing with Ads, Analytics, and third-party measurement and App platforms.

+ Experience in digital advertising sales, platform sales, product marketing, or product/project management.

+ Ability to build and develop customer relationships and present solutions, within competitive sales situations.

Businesses of all shapes and sizes rely on Google’s unparalleled

advertising solutions to help them grow in today's dynamic marketing

environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Customer Success Manager, you will drive Google Marketing Platform technology adoption and long-term product usage. In this role, you will focus on project managing and coordinating complex processes, problem solving, communicating across different stakeholder groups, and staying advanced with marketing technology for data collection, measurement, and media activation.

Google's Large Customer Sales (LCS) teams are strategic partners and

industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

The US base salary range for this full-time position is $103,000-$148,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .

+ Maintain deep relationships with agency clients, understand their challenges and needs in order to better enable their success with the tools and create learning agendas for client onboarding and ongoing enablement.

+ Lead scaled trainings, in-depth search product sessions, and account-specific activation sessions in partnership with AE to drive business, or platform/feature adoption and error mitigation.

+ Drive business by supporting agency in building and launching effective media campaigns.

+ Answer agency inbound questions, platforms usage and features and escalate to resolve technical roadblocks and serve as a liaison between clients and product, communicate product roadmaps and customer feedback.

+ Build and maintain a strong knowledge of Google Marketing Platform product capabilities, how they integrate with one another and increasingly how they work with Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.