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MORTGAGE LOANS PROCESSOR

MORTGAGE PRODUCTION

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview:

The Mortgage Loan Processor is responsible for organizing and managing the loan to ensure all documents and information are complete to submit to Underwriting. Ensure all loans are compliant with policies, procedures, applicable regulations, local and federal (TILA-RESPA etc.), and investor and guarantor guidelines.

The objective of the role is to complete analysis of the loan application, gather required documentation based on the type of loan, interview borrowers and provide assistance and guidance within the loan process.

Understand and analyze Desktop Underwriting ( DU ) to validate loan eligibility.

Analyze income, assets and credit documentation.

Monitor new information received, validate loan costs and data accuracy to prepare and complete Loan Estimate disclosure in accordance with TILA- RESPA rule and banks policies.

Send all applicable disclosures throughout the loan process such as, Notice of Incomplete, Approved and Denied Letter.

Manage pipeline and maintain the notes in the system updated.

Follow up borrowers to complete documents. Maintain communication with all parties involved.

Collect and organize documents in the system and prepare the loan for Underwriting.

Discuss borrower’s loan conditions and clarify doubts.

Complete analysis of the collateral requirements to ensure collateral is clear. Any issue must be resolved prior to closing.

Discuss Appraisal value and property repairs with borrower if apply.

Discuss the terms and conditions of the loan

Provide support for the closing unit in regards the conditions to complete at closing.

Performs a variety of general office work in support to the unit's operational activities

Monitor loans that are ready for closing, manage closing conditions, contact borrower and request the review to Underwriting withing the timeframe established.

Complete necessary post consummation documentation and process. Also, collaborate with loan closer and loan officer to ensure loan closing.

What you’ll do

• Complete initial analysis, interview borrower and request documents

• Review loan costs and data accuracy to prepare and send Loan estimate disclosures

• Send all applicable disclosures

• Follow up Borrower and maintain status updated in the system

• Analyz credit, asset and income documentation

• Prepare the Loan to Underwriting

• All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).

What You’ll Need to Succeed:

Education

• Bachelors Degree Business Administration or related field or equivalent in experience

Knowledge

• Two to three years in relevant experience in Mortgage Process

• Two to three years in relevant experience in banking industry

Competencies:

• Anticipates and provides service excellence to both internal and external customers

• Establishes, sustains and fosters both internal and professional contacts to build, enhance, and connect to FirstBank services

• Delivers clear, effective communication and takes responsibility for understanding others.

• Understands how the organization works, including, current and future policies, practices and trends, Identifies problems and conducts appropriate analyses involving others to searches for best solutions

• Takes initiative and assumes personal accountability for goals, outcomes and deadlines

• The employee understands organization’s vision and upholds the organizations values in everyday words and actions.

• At higher levels the employee takes a long-term view and share with others the vision and the organization path ahead.

• Provides direction and leadership to help teams achieve goals and operate cooperatively and cohesively

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

EQUAL EMPLOYMENT OPORTUNITY EMPLOYER