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  • Service Shop Foreman

    Premier Truck Group (Kansas City, MO)



    Apply Now

    Winners Work Here!

     

    Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

     

    Who is Premier Truck Group?

     

    Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

     

    Why Join Our Winning Team?

    When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

    Employee Discounts

     

    Medical, Dental, and Vision Insurance

     

    Life Insurance

     

    Employee Assistant Programs

     

    Paid Holidays and Paid Time Off

     

    401k Plan with Employer Match

     

    Training

     

    Work-Life Balance

     

    Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

    Service Shop Foreman Responsibilities:

    Maintains a high level of product and technical knowledge and practical experience through the study of technical manuals and bulletins, classroom training, communication with factory service representatives and actual hands-on experience

     

    Maintains a skill summary of the technical staff and makes recommendations to service management regarding technical needs

     

    Provides technical and administrative training for Technicians both in a classroom setting and on-the-job as directed and/or approved by service management

     

    Provides timely on-the-job assistance to Technicians having trouble diagnosing and/or repairing vehicles

     

    Reviews diagnostic results of any Technician performing new and/or unfamiliar diagnostic procedures, before major repairs are begun

     

    Provides diagnostic and test drive assistance on the service lane as needed by the service sales staff

     

    Personally quality checks and/or road tests the work performed on every vehicle with a major repair, every new vehicle within six months of its delivery date, and every vehicle worked on by a Technician experienced at the operation performed, or as directed by service management

     

    Assists the service sales staff in properly documenting Repair Order complaint, cause, and correct information

     

    Administers pay for the technical staff per company policies

     

    Attends one group morning meeting per day to ensure proper conduct and impact

     

    Meets individually with group leaders once a week to review group performance, and counsels them regarding all administrative and management matters

     

    Meets with the Service Manager once a week to report on shop productions, and discuss any pending administrative or management matters

     

    Monitors the manufacturer's technical certification programs to ensure all dealership Technicians have an opportunity to qualify with the highest possible scores

     

    Keeps shop equipment in safe operating condition; stays informed about new equipment available in the marketplace, and makes objective recommendations regarding the purchase of such equipment

     

    Directs the maintenance of shop "cleanliness" in accordance with company housekeeping policies and management directives

     

    Coordinates repairs as necessary on the entire physical plant

     

    Reports to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers

     

    Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company’s business

     

    Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed

     

    Performs various administrative tasks as directed by management

     

    Understands and follows work rules and procedures

     

    Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure and all breaks for self and subordinates

     

    Follows lawful directions from supervisors

     

    Upholds the company’s non-disclosure and confidentiality policies and agreements

     

    Attends company meetings as required

     

    Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy

     

    Other duties as assigned

    Service Shop Foreman Requirements/Skills/Abilities:

    Ability to lead a team to achieve departmental and organizational goals

     

    Strong organization skills and ability to multi-task

     

    Proficient knowledge of dealership’s computer systems

     

    Time Management skills and ability to prioritize

     

    Excellent communication skills and works well in a team environment

     

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

     

    Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

     

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

     

    Ability to apply concepts of basic algebra and geometry

     

    Exceptional attention to detail

     

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

     

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

     

    Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

     

    Ability to interact well with others

     

    Exceptional attention to detail

     

    Works well in a team environment

     

    Able to work with a diverse group of people and be a positive influence on departmental morale

     

    Required Education and Experience

     

    High school diploma or equivalent. Two to three years of service experience or equivalent combination of education and experience.

     

    Preferred Education and Experience

     

    High school diploma or equivalent. Two to three years of service experience or equivalent combination of education and experience.

     

    Additional Eligibility Qualifications (Certification/Licenses/Registrations)

     

    Factory Training Credentials.

     

    Valid Driver’s License with clean driving record.

    IND-SERVICE

    Ready to Join?

     

    Premier Truck Group is an equal opportunity employer.

     


    Apply Now



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