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Posting Details

Position Information

Position Title Student Success Coach

Work Location Springfield Campus

Department Academic Success and Transition

HR Home Department 020164 CENTER FOR ACADEMIC SUCCESS AND TRANSITION

Pay Grade 42

Proposed Salary $45,000/annual

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Exempt

General Function

The primary role of the Student Success Coach is to provide coaching to students to help support their academic and lifelong learning goals and persistence to degree. The Student Success Coach offers support to students throughout their academic journey and will proactively reach out to students via various communication channels. Topics during coaching sessions may range from academic skill building to campus referrals to university involvement. The Student Success Coach collaborates with other campus resource offices as needed.

#LI-CP1

Description of Primary Duties

Essential Duties and Responsibilities

1. Provides fundamental success coaching to students throughout the university by being knowledgeable of academic policies, procedures, and campus support offices.

2. Maintains a caseload of students for coaching.

3. Reviews and monitors coach data on university communication platforms.

4. Teaches GEP 101: First-Year Foundation, as needed.

5. Meets regularly with Associate Director, Center for Academic Success and Transition and Coordinator, Student Success Coaches to report on student performance.

6. Attends weekly coach meetings and other meetings, as needed.

7. Coordinates coaching workshops, meetings, and trainings, as needed.

8. Supports retention efforts by conducting regular check-ins with students and addresses any concerns and makes campus referrals, as needed.

9. Maintains accurate records of coaching sessions, including entering notes into student success platform as well as assisting with collection of data and review to note any trends that may impact student retention.

10. Participates in summer student orientation, advisement, and registration ( SOAR ) to offer coaching outreach as well as at recruitment events for prospective students.

11. Contributes to the development of coaching resources and materials.

12. Serves on university committees, as needed.

13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development opportunities as directed.

14. Contributes to the overall success of the Center for Academic Success and Transition by performing other duties and responsibilities as assigned.

Minimum Acceptable Qualifications

Education: A Master’s degree is required. Consideration will also be given to applicants graduating with a Master’s degree in May 2025.

Experience: At least one year in higher education or similar related work experience is preferred. Student success coaching or academic advising experience is preferred, where knowledge of federal, state, and higher education policies and procedures has been gained.

Skills: Excellent verbal and written communication skills, interpersonal skills, organizational and management skills, problem solving skills, and attention to detail are required. A working knowledge of various software and database applications is required.

Other: The scope of the position minimally requires work in the evenings and on weekends.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/2394.htm

Open Date 04/07/2025

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

Consideration will also be given to applicants graduating with a Master’s degree in May 2025.

The first date of consideration is May 9, 2025, and review of applications will continue until the position is filled.

Please attach an unofficial transcript to your application. Please note that documents that contain passwords, digital signatures, and other artifacts such as watermarks may not convert properly. If your document contains any of these items, please print and scan the document, then upload the scanned version to your application. Official transcripts required at time of hire.

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-4252.

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20250059FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/80869

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

+ * Are you a current full-time regular Missouri State University employee?

+ Yes, I am a current full-time faculty/staff University employee.

+ No, I am not currently employed by the University.

+ No, I am a current per course faculty member.

+ No, I am a current part-time staff University employee.

+ No, I am a current University graduate assistant or teaching assistant.

+ No, I am a current student University employee.

+ * How did you hear about this vacancy?

+ Indeed

+ Linkedin

+ Missouri State University Website

+ Google

+ Employee Referral

+ Job Alerts

+ HigherEdJobs.com

+ Personal Contacts / Networking

+ Job Board (CareerBuilder.com, Monster, etc.)

+ Other

Applicant Documents

Required Documents

+ Resume

+ Cover Letter

+ Unofficial Transcripts - 1

Optional Documents

+ Letter of Recommendation-1 (Non-confidential)

+ Letter of Recommendation-2 (Non-confidential)

+ Other Documents -1