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Posting Details

Position Information

Position Title Business Intelligence Analyst

Work Location Springfield Campus

Department Office of Institutional Effectiveness

HR Home Department 020150 INSTITUTIONAL RESEARCH

Pay Grade 42

Proposed Salary $63,000/annual

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Exempt

General Function

The Business Intelligence Analyst assists the Business Intelligence and Database Analyst in developing initiatives and strategies to improve internal and external reporting efficiencies in the analysis, design, integration, implementation, and maintenance of all systems that support the functions of Institutional Research. The Business Intelligence Analyst develops and maintains a high level of understanding of all aspects of IR reporting, while fully supporting all policies, such as the Family Educational Rights and Privacy Act ( FERPA ) that regulate disclosure of student data ensuring confidentiality of all processed, stored, or accessed data. The Business Intelligence Analyst understands all aspects of MSU’s student information systems and keeps a clean data environment in IR’s research-related databases, ensuring the development of accurate report deliverables. On an ongoing cycle, the Business Intelligence Analyst assists in the identification of best practices in developing, implementing, and monitoring data quality to ensure data and reporting needs are met in a timely manner. The Business Intelligence Analyst identifies and reports all discrepancies and contributes to the overall success of the IR team by participating in the development and writing of SQL queries to accommodate IR’s needs. The Business Intelligence Analyst provides solutions that assist with campus goals and leads joint design efforts, including streamlining ‘big data analytics’ while continuously defining solutions, troubleshooting, analyzing, and documenting all processes and practices with the goal of supporting decision makers with data-driven validation.

#LI-CP1

Description of Primary Duties

1. Collaborates closely with the Director, the Business Intelligence and Database Analyst, co-workers, and information technology staff either one-on-one or through interviews, workshops, and/or documentation procedures.

2. Aligns resources with University goals and assists in monitoring the collection and reporting for the Provost’s spotlight and key performance indicators.

3. Participates in the definition, testing, training, implementation, and support of system requirements.

4. Understands the functions supported by the current system.

5. Understands and accommodates the constraints imposed by our current system.

6. Troubleshoots issues quickly and appropriately by identifying immediate remediation, determining the root cause, and collaborating with others to determine a long-term solution.

7. Ensures reporting requirements are understood, agreed to, and signed off at the appropriate stages of each project.

8. Provides an ongoing analysis of processes and workflows including suggestions for improvement.

9. Identifies areas where technology can lead to increased efficiency.

10. Collaborates with the Director, Institutional Research’s Business Intelligence and Database Analyst, and other Institutional Research co-workers to deliver dashboards that provide data to aid in decision making.

11. Assists in the development of dashboards, reporting systems, the Institutional Research data dictionary, and a query repository.

12. Prepares and provides video user documentation for training procedures and processes when needed.

13. Alerts the Director, Institutional Research of potential risks and issues of importance.

14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.

15. Supports the overall success of Institutional Research by performing other duties as assigned.

Minimum Acceptable Qualifications

Education/Experience: A Bachelor’s degree and two years of experience working in Institutional Research or a related environment or a Master’s degree and one year of experience working Institutional Research or a related environment is required. Experience with state and federal postsecondary reporting is preferred. Experience with database query tools and products is preferred.

Skills: Strong active listening skills and evidence of good verbal and written communications skills are required. A strategic approach to innovative thinking and vision and an adeptness for data visualization and dashboard design are required. The ability to maintain confidentiality in regard to information processed, stored, or accessed is required. Familiarity with data mining and ‘big data analytics’ is required. An understanding of database technology and proficiency in handling, organizing, manipulating, storing, and working with large datasets beyond those traditionally handled within a relational system is preferred. The ability to quickly learn, use, and explain preparation software such as PowerBi is preferred. Proficiency with SQL , Power Query, Dax, and Argos is preferred. A functional knowledge of database management systems is preferred.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/1645-business-intelligence-analyst.htm

Open Date 04/08/2025

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

The first date of consideration is April 29, 2025, and review of applications will continue until the position is filled.

Please attach an unofficial transcript to your application. Please note that documents that contain passwords, digital signatures, and other artifacts such as watermarks may not convert properly. If your document contains any of these items, please print and scan the document, then upload the scanned version to your application. Official transcripts required at time of hire.

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-4252.

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20250055FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/80293

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

+ * Are you a current full-time regular Missouri State University employee?

+ Yes, I am a current full-time faculty/staff University employee.

+ No, I am not currently employed by the University.

+ No, I am a current per course faculty member.

+ No, I am a current part-time staff University employee.

+ No, I am a current University graduate assistant or teaching assistant.

+ No, I am a current student University employee.

+ * How did you hear about this vacancy?

+ Indeed

+ Linkedin

+ Missouri State University Website

+ Google

+ Employee Referral

+ Job Alerts

+ HigherEdJobs.com

+ Personal Contacts / Networking

+ Job Board (CareerBuilder.com, Monster, etc.)

+ Other

Applicant Documents

Required Documents

+ Resume

+ Cover Letter

+ Unofficial Transcripts - 1

Optional Documents

+ Letter of Recommendation-1 (Non-confidential)

+ Letter of Recommendation-2 (Non-confidential)

+ Letter of Recommendation-3 (Non-confidential)

+ Other Documents -1