• IT Support Analyst

    TEKsystems (Lancaster, PA)


    This candidate will need to be able to support the deployment/device refresh project. They need to have experience with a similar project and will be utilizing Microsoft's Autopilot deployment application. The consultant will be responsible for mailing/delivering devices to the end users, while also setting up a virtual meeting (when applicable) to walk the end user through the process and ensuring that the system is operating properly. The candidate must have experience in troubleshooting Windows 11 as well as the full Office 365 suite. The ideal candidate will also have experience in a helpdesk environment as they will be supporting additional workload on their service desk. The company utilizes ServiceNow ticketing system. The candidate will need excellent customer service experience and be comfortable working with a wide range of end-users. The ideal candidate possesses these 3 qualities: "Happy, Hungry, Humble."

     

    Skills

     

    Deployment, Help desk, Help desk support, Service desk, Customer service, Active directory, Imaging, ServiceNow, Phone support, Office 365, Ticketing system, Technical support, Support

     

    Top Skills Details

     

    Deployment, Help desk, Help desk support, Service desk, Customer service, Active directory, Imaging, ServiceNow

     

    Additional Skills & Qualifications

     

    + Auto Pilot/Intune Suite experience

    + Asset management

    ***This role is best for entry level candidates!

    Pay and Benefits

    The pay range for this position is $18.00 - $22.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Lancaster,PA.

     

    Application Deadline

     

    This position is anticipated to close on May 29, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.