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Business Analyst 1

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Business Analyst 1

Salary

$50,836.00 - $77,321.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-25086-01051

Department

Department of General Services

Division

GS Bur Vhcl Mgmt

Opening Date

05/12/2025

Closing Date

5/25/2025 11:59 PM Eastern

Job Code

01051

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST06

Bureau / Division Code

00157500

Bureau / Division

Bureau of Vehicle Management

Worksite Address

2221 Forster Avenue

City

Harrisburg, Pennsylvania

Zip Code

17103

Contact Name

Steve Ford

Contact Phone

717.214.6644

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you an analytically minded individual interested in a career where you the ability to streamline processes for information technology (IT) systems? The Department of General Services is seeking a Business Analyst 1 to join our Bureau of Vehicle Management. This position gives you the opportunity to utilize your experience to assist in the administration of the Bureau's FleetFocus M5 system which houses all historical and current details of the Commonwealth's Automotive Fleet. Apply today to gain valuable experience in this entry-level position by researching, troubleshooting, and resolving system problems!

DESCRIPTION OF WORK

As a Business Analyst 1, you will be assisting the M5 Division Manager with current and future M5 development projects, where you will learn how to analyze data and trends as well as gain independence as the technical point of contact for all M5 issues. You will have the opportunity to serve as a liaison between the Bureau of Vehicle Management and various state agencies on monthly commute usage entry issues. Work involves testing system upgrades, identifying problems prior to rollouts, developing reports, and coordinating system trainings. Having the ability to work as a team is essential as you will be collaborating with Office of Administration IT and Assetworks IT support regarding M5 user issues and acting as a consultant on all matters concerning the M5 system to M5 users. Additional responsibilities include:

+ Updating the monthly Commute Usage Entry Tracking database

+ Assisting with developing work methods, policies, procedures, and end user manuals

+ Defining job responsibilities and tailoring menu structure within the application to accommodate the bureau’s specific needs

+ Monitoring system functionality and providing recommendations of future interface requirements

+ Researching inquiries and providing responses to Right-to-Know requests, the Press, as well as Legislative and upper management

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. More information will be provided during the interview.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ A bachelor’s degree; or

+ An equivalent combination of experience and training.

+ Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you successfully completed, or are you within three months of completing a bachelor's degree? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

02

If you are within three months of completing a bachelor's degree, on what date do you expect to graduate? If this does not apply to you, please type N/A in the text box.

03

How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 120 credits or more

+ 90 but less than 120 credits

+ 60 but less than 90 credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

04

How much full-time technical or paraprofessional level experience do you possess?

+ 4 years or more

+ 3 but less than 4 years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

05

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

06

Do you possess any professional level work experience?

+ Yes

+ No

07

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

08

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

09

EDUCATION

Please select the option that best reflects the college credits you have earned to date. If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ A. Bachelor's Degree or higher

+ B. 90 credits or more

+ C. 60 credits or more

+ D. 30 credits or more

+ No college credits or less than 30

10

WORK BEHAVIOR 1 – COLLECT, ANALYZE AND DOCUMENT

Collect, analyze, prepare and document requirements for business rules and processes.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience preparing and documenting detailed requirements for business rules or processes. This includes defining the rule or process, process flow and expected result.

+ B. I have experience creating forms or templates to collect information and create records or other documentation related to business rules and processes

+ C. I have experience preparing or documenting specific work procedures or instructions.

+ D. I have NO experience related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 1.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to collecting, analyzing, or documenting information.

+ Your level of responsibility.

12

WORK BEHAVIOR 2 – COMMUNICATION/COLLABORATION

Consult with business users and IT staff, including contractors, to develop and implement improved business processes for their application to an IT system in support of agency program policy; evaluate the feasibility of system requirements; and recommend system requirements.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience working in a collaborative project involving at least two other parties in developing, recommending or implementing business processes (set of activities or tasks, once completed, accomplishes an organizational goal) including or related to an IT system. The other parties involved in the project held separate functions or roles in the business process.

+ B. I have experience working in a collaborative project involving at least two other parties in developing, recommending or implementing any business OR operational processes (set of activities or tasks, once completed, accomplishes an organizational goal). The other parties involved in the project held separate functions or roles in the business or operational process. This process is outside of IT system application processes.

+ C. I have experience working with others in developing or implementing work related activities.

+ D. I have NO experience related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 2.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to communication and collaboration.

+ Your level of responsibility.

14

WORK BEHAVIOR 3 – OVERSIGHT/ANALYTICAL

Provide oversight and analytical support associated with the development and maintenance of complex, automated data processing systems.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience reviewing and analyzing data to detect trends, defects and areas for enhancement, and make recommendations of change based on what I had detected.

+ B. I have experience reviewing and analyzing data to detect trends, defects and areas for enhancement.

+ C. I have experience reviewing and analyzing data to determine final outcome/results.

+ D. I have NO experience related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed on Work Behavior 3.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to oversight and analytical support.

+ Your level of responsibility.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov