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Business Analyst 3

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Business Analyst 3

Salary

$66,250.00 - $100,636.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-25571-01053

Department

Liquor Control Board

Division

LC Business Proc Div

Opening Date

05/15/2025

Closing Date

5/28/2025 11:59 PM Eastern

Job Code

01053

Position Number

00072068

Union

Non Union

Bargaining Unit

A3

Pay Group

ST08

Bureau / Division Code

00268862

Bureau / Division

Bureau of Enterprise Applications Solutions/Business Process Division

Worksite Address

Northwest Office Building

Worksite Address

910 Capital Street

City

Harrisburg, Pennsylvania

Zip Code

17124

Contact Name

Tracey Davis

Contact Phone

717.772.3660

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you an Information Technology professional with strong analytical skills looking for an exciting career opportunity? As a $2.5B retailer operating 600+ Fine Wine and Good Spirits retail locations as well as several wholesale locations, the Pennsylvania Liquor Control Board (PLCB) is looking for a highly motivated Business Analyst 3 to support the Cloud Financials application, including Procurement, AR (Accounts Receivables) and AP (Accounts Payable) systems. If you have what it takes to be a success in this role, we encourage you to apply today!

DESCRIPTION OF WORK

This position will serve as the lead business analyst for non-merchandise procurement and financial activities within the PLCB’s Oracle Cloud Financials (CFIN) and Merchandising Foundation Cloud Service (MFCS). In this position, you will work with your Supervisor to document project vision and scope; work with relative independence in leading the business requirements analysis for assigned work; participate in system review sessions and propose new product features and updates; develop work plans and identify and track action items, critical issues and risks; enforce project deadlines and schedules.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00072068) .

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time, up to four days a week, with one day per week in the Northwest Office Building in Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Business Analyst 2(Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

+ Six years of business process analysis experience;or

+ Two years of business process analysis experience and a bachelor’s degree;or

+ An equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Do you have one or more years of experience as a Business Analyst 2 while employed by the Commonwealth of Pennsylvania?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Do you have two or more years of business process analysis experience?

+ Yes

+ No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Have you completed graduate education in business or information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer “Yes” to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – STRATEGIC PLANNING

Documents and analyzes existing business rules, processes, and legislation to gain an understanding of business needs and workflow and identify areas of improvement. Develops briefing papers describing the process and potential improvements including the impact of proposed solutions.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience documenting and analyzing current business rules, processes, or legislation to identify business needs and areas of improvement. I was responsible for developing briefing papers/reports regarding those processes AND including potential solutions.

+ B. I have experience documenting and analyzing current business rules, processes, or legislation to identify business needs and areas of improvement. I was responsible for developing briefing papers/reports regarding current processes. I did NOT include potential solutions.

+ C. I have successfully completed college-level coursework related to strategic planning.

+ D. I have NO experience or training related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The type(s) of rules, processes, and/or legislation you analyzed.

+ The type(s) of solutions you proposed.

+ Your experience developing briefing papers/reports.

+ Your specific duties and responsibilities.

09

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – BUSINESS PROCESSES

Develops and implements improved business processes by analyzing current processes and utilizing input from business users to execute agency program policy.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience developing AND implementing business processes for systems collecting FINANCIAL AND PROCUREMENT DATA.

+ B. I have experience developing AND implementing business processes for systems collecting data UNRELATED TO financial and procurement data.

+ C. I have experience IMPLEMENTING improved business processes that someone else developed.

+ D. I have successfully completed college-level coursework related to business process management.

+ E. I have NO experience or training related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The type(s) of business processes you developed and/or implemented (including type of data).

+ Your specific duties and responsibilities.

12

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – SYSTEM TESTING AND PROCESSING

Develops user acceptance test plans and test scripts. Conducts or coordinates system testing with users to ensure the product meets agency needs. Ensures all functions, such as financial and procurement transactions, can be processed within the systems and all information and reports are accurate.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience developing user acceptance test plans and test scripts. I was responsible for conducting or coordinating system testing with users to ensure all program needs were met AND ensuring program functions processed correctly and all information or reports were accurate.

+ B. I have experience conducting or coordinating system testing with users to ensure all program needs were met AND ensuring program functions processed correctly and all information or reports were accurate.

+ C. I have experience conducting or coordinating system testing with users to ensure all program needs were met OR ensuring program functions processed correctly and all information or reports were accurate.

+ D. I have successfully completed college-level coursework related to information technology.

+ E. I have NO experience or training related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience developing user acceptance test plans and/or test scripts.

+ Your experience conducting or coordinating system testing with users.

+ Your experience ensuring functions were processing correctly and information/reports were accurate.

+ Your specific duties and responsibilities.

15

If you have selected the level of performance pertaining to the college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicated you have no training related to this work behavior, type N/A in the box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 – BUSINESS REQUIREMENTS SESSIONS

Conducts sessions to solicit information regarding business or technical requirements and needs from pertinent staff for use in complex system development and enhancement projects.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience SUPERVISING subordinates conducting sessions to solicit information regarding business or technical requirements and needs from pertinent staff for use in complex system development and enhancement projects.

+ B. I have experience CONDUCTING sessions to solicit information regarding business or technical requirements and needs from pertinent staff for use in complex system development and enhancement projects.

+ C. I have experience ASSISTING OTHERS in conducting sessions to solicit information regarding business or technical requirements and needs from pertinent staff for use in complex system development and enhancement projects.

+ D. I have NO experience related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience with business requirements gathering sessions or similar meetings.

+ The type(s) of projects with which you were involved.

+ Your specific duties (supervising, conducting, or assisting) and responsibilities.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov