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Posting Detail Information

Working TitleAdministrative Coordinator - Financial Representative

Position LocationFort Collins, CO

Work LocationPosition is fully in-office/in-person

Research Professional PositionNo

Posting Number202500644AP

Position TypeAdmin Professional/ Research Professional

Classification TitleTechnical/Support II

Number of Vacancies

Work Hours/Week40

Proposed Annual Salary Range$42,000 - $44,115

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

+ Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)

+ Explore the additional perks of working at CSU here.

+ For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .

+ Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11:59pm (MT) on05/27/2025

Description of Work Unit

Financial Services

At the CSU Veterinary Teaching Hospital ( VTH ) we exist to educate the next generation of veterinarians by providing exceptional veterinary care and service to the community every day. This work unit exists to provide administration and direction of the Veterinary Teaching Hospital and provide a support facility for service to the general public and referring veterinarians.

Why work at Colorado State University?

CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!”

We are looking to add individuals to our team who have the following characteristics:

+ Confidence – they expect success in what they do

+ Compassion – they have genuine care and concern for others

+ Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others

+ Integrity – they are honest, and others trust them

+ Responsibility – they take ownership of decisions and actions

Our Investment in You

Colorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family.

These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you.

Employees are benefits eligible when working a minimum of 20 hours per week;benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status.

+ Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually

+ Attractive evening work schedule that is flexible yet consistent Monday-Friday

+ Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more

+ Robust Employee Assistance Program ( EAP ) for your overall well-being

+ FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program

+ Tuition Scholarships up to 50% for eligible family members

+ FREE employee growth opportunity through CSU training and development opportunities

+ After-school programs and summer camps for kids

+ Community Discounts

+ FREE MAX transit use with CSU identification

For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/.

Retirement Programs

While employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan ( DCP ) or the Public Employee’s Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/.

Campus Culture and Principles of Community

Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit:https://hr.colostate.edu/prospective-employees/our-people/.

Tobacco and Smoke-Free

Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings.

Position Summary

This position plays a key role in maintaining a professional and service-oriented environment for the accurate collection of fees for veterinary services and products. It is directly responsible for all aspects of calculating, quoting, charging, billing, and collecting accounts receivable, while ensuring strict adherence to financial policies and procedures. In addition to daily financial operations, the position supports the education of professional veterinary medicine students and new clinicians by helping them understand the financial responsibilities involved in running a veterinary hospital. A strong emphasis is placed on delivering excellent customer service, clear communication, and proactive problem-solving. This role also serves as a frontline representative of the hospital, requiring professionalism, empathy, and the ability to navigate complex financial interactions with clients effectively and respectfully. The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not provide visa sponsorship for this position.

Required Job Qualifications

+ High school diploma or GED

+ At least two (2) years of general clerical experience

+ Demonstrated experience in customer service, including handling client inquiries and resolving concerns

+ At lease one (1) year of experience with cash handling and point-of-sale systems

+ Familiarity with account collections and financial follow-up procedures

The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not sponsor a visa for this position.

Preferred Job Qualifications

+ College or university course work within large animal science, veterinary science, or directly related field of study may substitute for the experience requirement on a year for year basis.

+ Excellent customer service and communication skills.

Essential Duties

Job Duty CategoryManage Client Financials

Duty/Responsibility

+ Manage client financial accounts by auditing and compiling medical data to provide client invoices.

+ Research accounts, financial reports and medical records to answer client questions to resolve billing disputes when necessary.

+ Ensure proper collection of deposits and payments.

+ Make collections calls as necessary.

Percentage Of Time40

Job Duty CategoryCustomer Service

Duty/Responsibility

+ Provide exceptional customer service to clients, clinicians, staff and referring veterinarians.

+ Serve clients by providing information and directing inquiries to appropriate departments.

+ Assessing client’s needs regarding medical, financial and emotional issues.

Percentage Of Time50

Job Duty CategoryCash Handling

Duty/Responsibility

+ Close out cash drawer daily.

+ Calculate, balance and transmit daily deposit reports and maintain appropriate cash on hand for tendering.

Percentage Of Time5

Job Duty CategoryTraining

Duty/Responsibility

+ Train new employees and hourly employees.

+ Create and administer two-hour orientation on basic accounts receivable procedures for veterinary practices to Front Range Community College veterinary technician students.

Percentage Of Time5

Application Details

Special Instructions to Applicants

To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare., Shift Work - May be asked to work 1:30pm-10:30pm M-F and weekends dictated by needed coverage for other staff.

Search ContactVTH HR, [email protected]

EEO

Colorado State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested3

Maximum Requested3

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Are you willing and able to report to work without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare of the campus community?

+ Yes

+ No

Applicant Documents

Required Documents

+ Cover Letter

+ Resume

Optional Documents