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Description

TRANZACT Seasonal Recruiting Specialist

The primary responsibility of the TRANZACT Seasonal Recruiting Specialist is to monitor and track all candidate processes including attendance tracking, daily candidate communication, state exam testing, and required state licensing paperwork. Manage candidate class volume and collaborate with inhouse and vendor instructors for non-class related inquires. Additional duties will include monitoring onboarding tasks including background check authorization completion, personal information form completion, and offer letter tracking.

Qualifications

What You Need for this Job

• 1 year+ of customer service experience

• Ability to communicate clearly, specifically when on the phone using a headset

• Computer proficiency in a Windows setting, including Microsoft Office, email, and internet access.

• Understand and utilize company provided computer and telephony systems

• Excellent communication skills to use throughout all levels of the organization

• Comfortable and competent in both written and oral communications

• Results-driven attitude

• Focus on details, accuracy, and conflict resolution

• Possess accurate record keeping, writing and grammar skills.

Other Required Skills and Abilities:

• Work independently

• Adapt quickly to change

• Strong reasoning skills

• Strong problem solving abilities

• Ability to multi task

• Must be able to apply ethical reasoning to a variety of scenarios

• Detail oriented

What We'd LOVE to See!

• Call center, retail, or other customer-focused business experience

• Analytical mind with a solution-based mentality

• Positive, helpful attitude

• Pleasant and friendly speaking tone

• A team player mentality

• The ability to be persuasive when necessary

• Receptive to giving and receiving mentorship guidance