"Alerted.org

+ Hobart and William Smith Colleges is looking for a Registrar Coordinator who is excited about providing exceptional service to HWS students, faculty, staff and alumni as part of a dynamic Registrar team. Reporting directly to the Registrar, the position provides administrative and technical support for the office and serves as the front-facing customer service representative, acting as a resource for the entire community around grading, degree declaration, classroom reservations, graduation, diplomas, etc. The work is varied and encompasses a wide variety of administrative responsibilities. The role requires the ability to work independently, with attention to detail, and a good understanding of policy and procedures.

The ideal candidate will come with energy and a willingness to learn, as well as the interpersonal and communication skills to serve a diverse population.

Essential Responsibilities:

• Manages the phones, walk-ins, and emails for the office.

• Enters and maintains student data - major and minor declarations, advisor contact, demographic and address information, transfer and AP credits, course withdrawals, grade changes, Dean’s list, probation, honors and academic awards, etc.

• Produces enrollment and degree verifications.

• Issues official and unofficial transcripts and manages the transcript requesting process through a third-party vendor.

• Creates, maintains, and manages the archiving of individual student files, both paper and electronic.

• Understands, complies with, and communicates around the Family Educational Rights and Privacy Act.

• Assists with on-line processing of student registrations, drop/adds, grades, data-entry and classroom scheduling.

• Coordinates and oversees the degree application process and orders and manages diplomas.

• Interviews, hires, and supervises student employees.

• Manages the office by creating purchase orders, processing payments, and ordering office supplies.

• Other duties as required.

OTHER INFORMATION:

This is a full-time, 12 month Salaried/non-exempt, benefits eligible administrative position. Occasional evening or weekend work will be required, in supporting events. This position description is not all-inclusive, as other tasks or responsibilities may be assigned. Pay range is $21 - $23 per hour.

Minimum Qualifications:

+ A college level degree (Associate’s or Bachelor’s) preferred.

+ Knowledge of, or ability to quickly learn, Microsoft Office software tools (Word, Excel, PowerPoint, Outlook) as well as other software systems (25Live, PeopleSoft, etc.).

+ Ability to manage multiple, competing, and time-sensitive projects in a fast-paced environment.

+ Strong interpersonal and communication skills, and a sensitivity to working with a multi-cultural, diverse community.

+ Self-directed with an ability to work independently.

+ Strong attention to detail.

+ Ability to work collaboratively with constituents throughout the organization at every level.

+ Flexible and adaptable with a strong customer service orientation.

About HWS

A liberal arts and sciences institution, Hobart and William Smith is known for consistent success in preparing students for meaningful lives and fulfilling careers through an outcomes-based focus on their futures. Our nationally ranked faculty are accessible teachers and scholars known for the impact of their research and distinguished by the depth of their mentorship. World challenges are studied in the classroom where critical thinking, problem-solving, and communication skills are honed. In the field, knowledge turns into discovery. In office hours, plans are carefully crafted to tie interests and talents to an academic path that motivates beyond graduation.

Our location in the heart of the Finger Lakes allows faculty, staff and students to live and work collaboratively on the banks of a resource-rich lake. Student-athletes play for 30 varsity teams boasting 24 national titles, including the 2023 and 2024 NCAA DIII Men’s Ice Hockey Championships. With three graduate programs, students can build on their undergraduate degree with a Master of Arts in Higher Education Leadership, Master of Arts in Teaching, or a Master of Science in Management. Together, the experiences and mentorship at HWS prepare students to lead lives of consequence.

The Colleges are an equal employment opportunity employer and prohibit discrimination and harassment in their programs and activities against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, age, sexual orientation, physical or mental disability, citizenship, genetic information or predisposing genetic characteristics, marital status, familial status, domestic violence victim status, caregiver status, military status, including past, current, or prospective service in the uniformed services, social class, or any other category or characteristic protected by applicable law.