• Billing Specialist I

    ABM Industries (Sugar Land, TX)


    Overview

    **Job Description** : The Billing Specialist I is responsible for delivering the best invoicing experience possible to ABM clients, from invoice creation to distribution. In this role, you will develop a solid understanding of ABM business model while handling a high volume of transactions, working directly with internal and external clients to ensure their billing needs are addressed. This is a key role within the Quote-to-Cash group. Ability to learn quickly and adapt is fundamental to the success of this role.

    Job Duties:

    + Ensure invoicing is done accurately and timely for the portfolio of business under your responsibility, which includes but is not limited to:

    + Entry level biller : Tag or Fixed-Fee bill types

    + Generate invoices from our work order system or from BUS (Billing Utility System)

    + Review invoices for accuracy and process invoices in designated ERP system

    + Delivery of invoices to client via email, portal upload, or snail mail

    + Process credit memos and/or credit & rebills as required for invoice revisions

    + · Effectively communicate with Operations with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent from an accurate and timely invoice to the clients

    + Research billing issues by going through prior period invoices, and reaching out to various players within the company to help resolve discrepancies

    + Retrieve various billing documents & support needed for quarterly audits

    + Daily monitoring of ServiceNow portal for various ticket requests issued to the assigned billing team

    + Ad-hoc projects, as needed

    Minimum Requirements

    + High School Diploma or equivalent GED required; Associate’s degree or above preferred, but not required

    + Minimum 2 years of experience in Billing or Accounting related position, or intern to 1 year experience and recent college graduate with a focus on Accounting, Finance or Business

    + Experience with Audit, SOX and Compliance requirements is a plus

    + Experience with invoice delivery via customer web portal is a plus

    + Experience with large ERP systems, preferred JDE and Oracle Financials

    + Excellent oral and written communication skills

    + Strong sense of urgency for addressing internal and external customer needs

    Benefit Information:

    ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

    REQNUMBER: 114241

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.