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Overview

Job Summary

Working at ABM means the opportunity to make a difference, every person, every day. At ABM, people

are our business – and as we transform the way we work, elevate our team and client experience, and

enhance our use of technology and data, change management plays an important and exciting role.

As a member of the Human Resources team at ABM, you’ll make a positive impact in helping to prepare

people for change. Ensuring they have the knowledge, ability, and tools needed to work differently, and

adopt new or changing behaviors to enable realization of business objectives.

You’ll be an important, strategic partner for our transformation leaders and key business partners,

working closely with them to understand the change, align stakeholders, plan and execute engagement

moments, and measure adoption to achieve and sustain desired business outcomes.

If you’re self-motivated, like working in a fast-paced environment, enjoy navigating and defining paths

through ambiguity, and want to make change a better experience for our ABM team, we invite you to

apply for this role.

As a Sr Specialist, Change Management, you will:

• Apply change management methodology, processes and tools to drive change adoption for

multiple large-scale projects and initiatives with complex scope.

• Identify key stakeholders, assess change impacts, adoption risks, and measure business

readiness for change.

• Establish collaborative working relationships with internal partners in project management,

continuous improvement, training, and communications to ensure alignment on the design and

delivery of engagement plans, training programs, messaging, and other deliverables.

• Work closely with field team members and leaders, and facilitate their involvement to include

the voice of the field in the solutions we create.

• Manage and implement the execution of multiple change plans.

• Define key metrics to monitor successful adoption and sustainment.

• Provide leadership supervision for direct reports.

• Provide coaching and support to change management practitioners to assist in building a high

performing team.

Minimum Requirements

• Ten or more years of business experience

• Ten or more years of experience leading complex, multi-faceted change management efforts,

preferably for highly distributed workforces

• Change management certification and/or familiarity with various change methodologies such as

PROSCI-ADKAR, Kotter’s 8-Step Change Model, McKinsey 7-S, or equivalent experience

• Ability self-organize and manage multiple projects simultaneously

• Excellent listening, communication, and collaboration skills

• Ability to work effectively at all levels of an organization

• Team player, with the ability to build relationships, trust, and credibility quickly

• Demonstrated analytical and problem-solving skills

• Ability to work effectively with minimal supervision

• Highly proficient with Microsoft Office Suite

Preferred Qualifications

• Bachelor’s Degree B.A./B.S.

• Master’s Degree in Organizational Development, Industrial and Organizational (I/O) Psychology,

Business Administration, or similar

• Additional certifications in change management (e.g., CCMP-ACMP, CMP-APMG), or similar

• Previous leadership experience in change management

REQNUMBER: 116345

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.