"Alerted.org

***Signing Bonus $1500

Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment)

JOB TITLE: Case Management

Type: Full-time

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

The MH case manager is responsible for case management and referral planning for clients in the Access Triage Center suffering from substance use, mental health, or co-occurring disorders. Duties include, assisting in completing mental health assessments, care coordination, maintaining positive working relationships with outside community providers, scheduling appointments, providing initial transportation from the triage center, assisting with acquiring medications, ongoing care and discharge planning, and crisis intervention. The case manager will consistently collaborate with Program Manager, Forensic Peer Specialists, Nurse Prescriber and Case Manager to ensure clients basic needs are being met in preparation for stabilization and discharge planning.

How can you make a difference in people’s lives?

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Accountabilities:

+ Conduct Assessments to determine client's needs for both mental health and substance use.

+ Provide case management services to clients at Access Triage Center.

+  Schedule and arrange client medical, psychiatric, and or continuing care appointments.

+ Maintain appropriate notation and documentation in client file.

+ Maintain accurate documentation in accordance with case management billing practices.

+ Provide timely crisis intervention when needed.

Responsibilities:

+ Meet with all clients while at a triage location to determine case management and referral needs.

+ Participate in all required consultation with Alameda County and Behavioral Health providers

regarding client care and case management experience and opportunities.

+ Maintain positive working relationships with community providers and managed care

organizations.

+ Provide clients with educational materials and orientation of continuing care options, including

withdrawal management, mental health services, residential treatment, and recovery residences.

+ Utilize email and other forms of technology to communicate with peers, supervisors, and

community members.

+ Assist with case management training at staff meetings

+ Demonstrate good decision making on a daily basis.

+ Attend all scheduled team meetings and trainings.

+ Assist with data entry into EHR system as needed.

+ Drive program vehicle when necessary.

+ Perform any other duties as assigned by Program Manager analyzed

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job)

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE :

(knowledge and skills required to effectively perform the job)

EVALUATION CRITERIA : Ability to meet all

performance criteria including:

• Adherence to policy.

• Teamwork

• Attendance

• Positive attitude

• Creativity

• The ability to work effectively with little

supervision

• The ability to communicate, cooperate

and work with coworkers, supervisor,

clients, public and other agencies

• Accuracy of work finished in a specific

amount of time (includes time sheets,

reports, etc.)

• Demonstrated knowledge of program

concepts

• Quality of work accomplished (style,

telephone skills, accuracy of reports,

etc.)

ENVIRONMENTAL CONDITIONS : Work is

performed in an office and milieu environment; the

building is air conditioned with a moderate noise

level. No smoking permitted in or outside the

building.

CONFIDENTIALITY : Information is highly

confidential, particularly related to personnel,

health, legal and financial issues, or identification

of any individual who has sought services through

any of our programs. This information is not to be

shared with any Horizon Services, Inc. employee or

any other outside individual.

Knowledge and skills required to effectively perform the job)

Technical Training or Knowledge

• Knowledge of alcohol and drug addiction

• Excellent oral and written communication

skills

• Excellent computer skills, knowledge of

data capture and data input into Electronic

Health Records.

• Ability to communicate using email and

other electronic systems.

• Familiarity with Substance Use and Mental

Health programs, hospitals, and other

continuing care options

A. Experience

• Experience working with customers or

clients that feel overwhelmed or in a crisis

(crisis intervention).

• Experience working with clients who have

substance use disorders.

• Extensive experience with case

management of underserved populations in

a public setting.

• Experience working with diverse

populations and cultures.

• Experience working with customers or

clients with co-occurring disorders and

disabilities.

• Familiar with customer service principles.

• Experience with resolution of conflict in

stressful situations.

What else is required?

+  Associates degree in psychology or a related field level program working towards licensure and/or registration with the California Board of Behavioral Sciences (BBS) as an AMFT or ASW.

+ Experience providing case management services in a mental health or substance use disorder program in the non-profit sector.

+ Experience working in a crisis setting.

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

+ 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.

+ PTO and Holiday pay.

+ Retirement benefits after 6 months of service.

+ Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $70,000K-75,000k/annually depending on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.or (https://www.horizonservices.org)

Powered by JazzHR