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Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

The Web Presence team is a hybrid group of designers and engineers who are responsible for delivering high-quality web experiences that support HashiCorp’s go-to-market efforts. This includes a variety of websites like[1] hashicorp.com,[2] developer.hashicorp.com, and more. For many of HashiCorp’s customers and users, the Web Presence team delivers their first experience with the company so it’s crucial we set high standards.

We are looking for an experienced Engineering Manager who is passionate about enabling users and the developer experience, growing and mentoring their team, and delivering valuable business results.

We want someone who cares about their team members and communicates with humility, curiosity, and kindness. Someone who is comfortable and experienced working with other teams, including design, product managers, and technical writers. Someone who understands the importance of documentation and enjoys leading large-scale projects with ambiguity.

If you have a strong background in full-stack web development, strive for visual and technical consistency, and advocate for data-driven decisions, we want to talk with you.

What you’ll do (responsibilities)

* Lead, mentor, and manage a team of 5 web engineers - providing guidance, performance feedback, and career development support.

* Oversee the planning, execution, and delivery of projects that deliver impact for our users (DevOps practitioners, cloud infrastructure engineers, CTOs, etc.) and our internal authors (product engineers, education engineers, marketers, and other internal staff).

* Drive architectural and platform-level decisions with best practices in mind through thoughtful technical leadership.

* Collaborate with product managers, designers, and other product teams at HashiCorp to ensure seamless integration of customer-facing features.

* Implement and optimize development processes to enhance efficiency, collaboration, and quality. Identify and address bottlenecks and technical challenges.

* Ensure the team adheres to coding standards, conducts code reviews, and follows best practices for testing and deployment.

* Communicate project status, risks, and opportunities to stakeholders such as Product Manager, Education Engineers, and various Product teams. Ensure transparency and alignment with business goals.

This job can be performed from anywhere in the US

References

Visible links

1. https://www.hashicorp.com/

2. https://developer.hashicorp.com/

Required technical and professional expertise

* Minimum of 8 years of experience in web development and at least 2 years in a leadership or management role.

* Experience developing a vision and technical strategy that aligns the team’s efforts with business objectives and sets the team up for long-term success.

* End-to-end experience leading and owning large, multi-stakeholder web projects.

* Proficiency in web technologies such as HTML, CSS, JavaScript, Node.js and relevant frameworks.

* Familiarity with[1] Vercel,[2] Next.js, and[3] TypeScript

References

Visible links

1. https://vercel.com/

2. https://nextjs.org/

3. https://www.typescriptlang.org/

Preferred technical and professional experience

* Comfortable with AWS, Docker, and troubleshooting GitHub Actions.

* Experience integrating 3rd party services (e.g. Algolia or Zendesk).

* Familiarity with[1] MDX.

* Experience using research to test and validate assumptions to inform decisions.

* Understanding of WCAG 2.2 Level AA accessibility standards.

* Proven ability to lead and inspire a team, manage performance, and foster a collaborative and productive work environment.

* Demonstrated written, verbal, and visual communication skills with the ability to articulate technical concepts to non-technical stakeholders.

* Previous experience working in a remote environment with a clear understanding of how to manage up and across.

* Strong analytical and problem-solving skills, with a proactive and solution-oriented mindset.

* Experience working with Product teams and Education engineers to publish education content as well as supporting and troubleshooting the publishing process

* Experience collaborating with non-technical audiences

* Comfortable navigating modern digital design tools (e.g., Figma)

* Familiarity with infrastructure management and cloud concepts

References

Visible links

1. https://mdxjs.com/

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.