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  • COI and Consumer Engagement Manager

    US Bank (Portland, OR)



    Apply Now

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    Reporting to the Lead National COI and Consumer Engagement Manager and part of the National Diverse Markets & Affordable Lending team, this role will support the Northern California/Pacific Northwest markets and manage, lead the development and execution of business line growth strategies in alignment and in partnership with local mortgage sales leaders, internal teams, and community partners.

    Primary responsibilities

    + Ideation and execution of efforts to advance homeownership opportunities within all markets including diverse and affordable markets

    + Provides coaching and development to sales teams on efforts and opportunities that create and advance impactful business development efforts

    + Build pipeline of opportunities that enable further business line growth

    + Manage key relationships with internal and external partners to drive new opportunities

    + Engage with partners as necessary to review performance and drive strategic objectives

    + Build and support reporting requirements to ensure business development efforts are delivering as needed.

    + Analyze data to drive strategy enhancements and inform management decisions

    + Manage performance to ensure pipeline impact for mortgage sales teams

    + 25%-50% Travel within designated market

    Basic Requirements

    + Bachelor’s degree, or equivalent work experience

    + Eight to ten years of experience in project management activities

    SKILLS and Preferred qualifications

    + 5 + years of Community Reinvestment Act (CRA) mortgage lending experience OR related relationship/outreach experience

    + Strategic, curious, action-oriented leader who can balance moving quickly with an eye on long-term objectives

    + Outstanding customer service, event management, and problem resolution skills

    + Advanced knowledge of departmental and bank products and services

    + Excellent verbal, written, and interpersonal communication skills

    + Strong organizational and analytical skills

    + Demonstrated management and leadership skills

    + Ability to identify and resolve exceptions and to analyze data

    + Master’s degree preferred

     

    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

     

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

     

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

     
     

    E-Verify

     
     

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

     
     

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

     

    Posting may be closed earlier due to high volume of applicants.

     


    Apply Now



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