• Retail Operations Program Manager

    Meta (Seattle, WA)


    Summary:

    The Core Solutions team empowers Reality Labs to grow revenue by building industry leading sales capabilities that power efficient operations and unlock data driven insights for the sales organization. We are seeking an experienced Retail Operations Program Manager to join our team. This person will be responsible for developing, implementing, and managing retail operations programs across all existing and future partners, supporting field sales teams, field merchandising teams, physical merchandising, and online/digital teams.

    Required Skills:

    Retail Operations Program Manager Responsibilities:

    1. Develop and implement retail operations programs to drive efficiency, productivity, and customer satisfaction

    2. Collaborate with cross-functional teams, including channel marketing, sales, logistics, and external partners to align and drive program goals and objectives

    3. Analyze retail operations data to identify areas for improvement and solutions to address them

    4. Develop and manage relationships with retail partners, external vendors, and internal stakeholders

    5. Create and manage program budgets, timelines, and resource allocation

    6. Develop and deliver program performance reports and presentations to leadership and stakeholders

    7. Identify and mitigate program risks, and develop contingency plans as required

    8. Develop and implement change management plans to ensure seamless execution of retail operations programs

    9. Support field sales teams by development of sales enablement tools and training programs, management of sales incentives and promotions, analysis of sales performance data to inform sales strategies

    10. Support merchandising teams through, auditing merchandising compliance to guidelines and standards, management of in-store fixtures databases, manage reporting of merchandising effectiveness data, support mystery shop and customer insights reporting

    Minimum Qualifications:

    Minimum Qualifications:

    11. 5+ years of experience in retail operations, program management, or a related field

    12. 3+ years of experience in managing retail operations programs, including budget management, timeline development, and resource allocation

    13. Experience with data analysis and visualization tools, such as Tableau, PowerBi, or Alteryx

    14. Proven track record of success in leadership communication, project management, and problem-solving skills

    15. Capacity to work in a fast-paced environment and prioritize multiple projects simultaneously

    16. Bachelor’s degree in a relevant field (e.g., Business, Economics, Statistics, or Data Science).

    Preferred Qualifications:

    Preferred Qualifications:

    17. Experience in the consumer electronics industry

    18. Knowledge of retail partner guidelines and processes

    19. Experience managing budgets and developing financial models

    20. Certification in program management, such as PMP or Agile

    21. Experience with data modeling and analysis, including SQL and data visualization tools

    Public Compensation:

    $126,000/year to $178,000/year + bonus + equity + benefits

    **Industry:** Internet

    Equal Opportunity:

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

     

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].