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  • Health System Specialist

    Veterans Affairs, Veterans Health Administration (San Francisco, CA)



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    Summary The Health System Specialist serves as a consultant and provides support to the Associate Director in a variety of areas related to office management, business process coordination, data collection, analysis, and reporting. Services reporting to the Associate Director include: Business, Fiscal, Compliance, Office of Community-Care, Learning Resources and System Redesign and Improvement. Responsibilities The Health System Specialist (EA to the Associate Director) provides guidance, recommendations, and monitoring in the implementation, management, and evaluation of a variety of programs ensuring that the programs meet the required standards and/or criteria. The incumbent executes responsibilities through analyses, coordination, planning, administration, development, interpretation, delegation, training, and good judgment. The incumbent serves as a principal management advisor to the Associate Director for highly complex internal and external administrative projects. The incumbent also serves as technical authority in interpreting and applying guidelines and formulating policies. The role assists with resolution of issues elevated to the Office of the Associate Director, and as a senior specialist works to educate and mentor others in health care administration. Major duties include but are not limited to: Performs special studies and analysis including feasibility studies, cost/benefit analysis, FTEE/productivity analysis, case mix analysis, etc. Identifies and evaluates data elements needed for these studies (e.g., VISTA, KLF, DSS, etc.) and submits findings, results, and recommendations in a timely, concise and accurate manner and provides final recommendations to the Associate Director. Develops comprehensive reports, studies, business plans, and presentations for the Associate Director. Reports and presentations will be highly visible and shared with executive leadership and stakeholders, Veterans Integrated Service Network (VISN), VA Central Office (VACO), and congressional staff. Compiles final reports including comprehensive analyses; notes discrepancies and planned initiatives for effecting remedial actions. Establishes process controls to ensure recommendations and actions are completed as approved. Implements resolutions after concurrence of leadership. Monitors action items within the organization and ensures appropriate progress to remedy problems and ensure risk management. Offers solutions to operational problems where projects are assigned, gives briefings to management officials and assists other staff in interpreting the data. Has the responsibility for evaluating resource allocations that reflect VA policy objectives. Creates recommendations and writes policy, correspondence, project proposals, procedures, etc. Incumbent's comments are routinely sought by the Associate Director on proposed directives, policies, performance measures, plans, and other critical documents originating at the local, VISN, or VACO level. Supervises, coordinates, or develops official responses for VACO, local governments, Federal Agencies, and other external public agencies. Ensures compliance with all due dates. Work Schedule: Monday through Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD00916O Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/26/2025. Health System Specialist Individual Occupation Requirements: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.or Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. GS-13 Grade Level Requirements: Specialized Experience: One year of specialized experience (equivalent to the GS-12 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: knowledge of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems; administrative laws, policies, regulations, and precedents applicable to the administration of one or more important programs; basic principles and practices related to the management of health care delivery systems; plan organize and direct team study work and to negotiate effectively with management to accept and implement recommendations; systems redesign practices and principles and the ability to facilitate systems redesign projects within diverse clinical settings; management techniques, principles, and practices and knowledge and understanding of human resources policies and procedures to effectively manage and supervise direct report employees. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-XX. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. There is no educational substitution for the GS-13 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.You will be rated on the following Competencies for this position: Administration and Management Analysis and Problem Solving Communication Leadership Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primary sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate controlled office. May require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Additional Information

     


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