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**Job Title:** Financial Operations Program Owner

**Work Place Flexibility:** Hybrid

**Legal Entity:** Entergy Services, LLC

**Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Note: This is a hybrid role reporting to the office 3 days per week, and can be based out of our offices in Hammond or New Orleans, LA. There is no relocation assistance available for this posting.

Job Summary/Purpose

This Financial Operations Program Owner serves as the primary owner for an end-to end finance operations program. This position has system responsibilities including policy ownership and interpretation, contract management, continuous monitoring, design and development of administrative procedures, overseeing the finance programs and ownership of applications used to support the overall process (currently Concur, PeopleSoft, Maximo, Beeline, and other vendor specific tools). The position will be required to work cross functionally and externally with Ethics and Compliance, Supply Chain, Accounting, Treasury, Legal, functional business leaders, and program vendors to ensure an effective and efficient process. The position is required to work closely with business unit contacts to meet customer needs and solicit and address end-user feedback. The position will play a critical role in developing the program’s overall objectives, outcomes, and performance metrics. The intention is to transform the end-to-end process to be more efficient and improve the overall end user experience through continuous improvement. In addition, the position will be expected to keep a pulse on the external perspective including benchmarking and best practices. Finally, the position will ensure that program risks are mitigated through a solid set of internal controls that are tested periodically for compliance, risk and fraud mitigation.

Job Duties/Responsibilities

+ Responsible for developing and delivering the program’s purpose, strategic objectives and outcomes and maximizing the benefits expected by the program (i. e. rebates, process efficiencies, usage, cost avoidance, savings, etc.) with transformational aspirations.

+ Oversight and ownership of policies or guidelines that support the program including compliance, governance, interpret policies, provide guidance, authorize and document exceptions and make and consult with relevant stakeholders to make decisions. This also includes annual process, policy and procedure review and updates.

+ Overall contract manager for and external vendors used for the program. This includes being well versed in contract management expectations, terms and conditions, payment terms, rebate models, performance obligations, deadlines, rates, mark-ups/fees, etc. Also includes, overseeing a healthy mutually beneficial vendor relationship.

+ Implement processes and procedures in place to continuously monitor the program for policy compliance, fraud, appropriate program utilization, circumvention, etc. Will be expected to work closely with Supply Chain on appropriate buying channel decisions, Internal Audit on periodic card audits and Ethics and Compliance and HR Business Partners on discipline issues related to inappropriate spending.

+ Ownership of the key systems and/or tools that are used to support the program including changes to them that could further enhance the program. This includes items such as overseeing security, workflow, enhancements, upgrades, interfaces, etc. This also includes being an expert on the tools the vendor provides including reporting and data analysis.

+ Expected to keep a pulse on the external perspective including annual benchmarking and continuously looking for best practices, and emerging technologies. Highly likely that they will participate in one or more industry user groups or support organizations.

+ Design, develop, implement, execute and/or oversee the processes and procedures that are used by the program. This includes eligibility determination, program administration, limit/rate setting, reconciliation and payment processes, training, support, end-user questions, dispute resolution, system access, account termination, processing controls, etc.

+ Ensure processes support key business events such as storms, outages, or any other major initiatives that requires use of finance programs. It should be noted that during significant business events, additional hours may be required outside of the normal workday – this could include weekends and holidays during a major event.

+ Responds to requests for information from the Arkansas Public Service Commission, Mississippi Public Service Commission, Public Utility Commission of Texas, Louisiana Public Service Commission, Federal Energy Regulatory Commission, and the New Orleans City Council

+ Finally, this role will serve as back-up and supplemental resource to support all programs such as One Card Program, Travel and Expense, and Supplemental Labor.

Minimum Requirements

Minimum education required of the position

A bachelor’s degree in accounting, business administration, information systems, or related subject matter is preferred.

Minimum experience required of the position

+ This position requires a minimum of 3+ years of related experience in finance operations, process improvement, program/contract management, or relevant experience.

+ This position requires experience managing and optimizing end-to-end finance processes such as accounts payable, travel & expense, supplemental labor, or other finance-related programs.

Minimum knowledge, skills, and abilities required of the position

+ Strong attention to details.

+ Self-Starter; requires little or no supervision.

+ Effective oral and written communication skills.

+ Flexible and able to adjust to changing priorities.

+ Advanced knowledge of Microsoft Office/Microsoft 365 Tools including but not limited to Word, Excel, Visio, and Power BI.

+ Working knowledge of general accounting practices and controls.

+ Excellent interpersonal and cross-functional collaboration skills with the ability to work effectively with stakeholders across the organization and within a team setting.

+ Willing and able to learn and perform other duties and processes as required.

+ Experience with PeopleSoft, Concur, Beeline/VMS, contract management, supplemental labor, and corporate card programs preferred.

+ Exercises judgment within defined procedures and practices to determine appropriate action

+ Can explain more difficult concepts and handle sensitive information

+ Knowledge of company practices and procedures preferred.

+ Robust ability to influence.

Any certificates, licenses, etc. required of the position

None required. Potentially relevant certifications include Certified Public Accountant (CPA) or other relevant certs or licenses.

\#LI-NW1

\#LI-HYBRID

**Primary Location:** Louisiana-Hammond Louisiana : Hammond || Louisiana : New Orleans

**Job Function** : Professional

**FLSA Status** : Professional

**Relocation Option:** No Relocation Offered

**Union description/code** : NON BARGAINING UNIT

**Number of Openings** : 1

**Req ID:** 119189

**Travel Percentage** :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEI page, or see statements below.

**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

**Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

**Job Segment:** CPA, Accounting, Contract Manager, Supply Chain, Compliance, Finance, Legal, Operations