"Alerted.org

Network Control Technician II

Location:

Egg Harbor Township, NJ, US, 08234

Requisition ID: 17175

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com (https://c212.net/c/link/?t=0&l=en&o=3466342-1&h=1955860405&u=https%3A%2F%2Fwww.igt.com%2F&a=www.igt.com) .

Overview

The Network Control Technician II provides support primarily to the Network Operations portion of the Gaming Operations Organization. They work in a 24x7x365 centralized Network Operations room accountable for Wide Area Progressive system operations covering a high volume of games and systems across North America. They must work within a highly regulated environment to maintain 99.95% game playability and network uptime for our Wide Area Progressive (WAP) system. In addition to the Network Control portion, they will work closely with and assist other roles in monitoring and reporting on progressive systems events at the gaming floor level. They also coordinate scheduled change activity for multiple event types and maintain accurate configuration database records.

Responsibilities

In addition to the duties performed by Network Control Tech I, the Network Control Tech II will serve as an Engineering aid by performing more administrative system duties. Included in these duties are site and system Route addition/removal, Monthly Circuit Audit, WAP system inventory and data collection. You will complete quarterly User Acceptance Training on monitoring software updates and contribute toward the improvements in future updates. You will also assist with game counts game and system count audits, and serve as a lead for various projects the organization undertakes, as well as all other Computer Operator I and II duties as required

Qualifications

CompTIA N+ certification preferred within 90 days of hire

Ability to communicate technical issues to non-IT personnel

Excellent teamwork skills

Must be 21 years of age and able to obtain and maintain a gaming card/license in multiple jurisdictions.

Able to type 35 WPM and must have computer experience in the Microsoft Office Suite or equivalent.

Other computer experience with SAP, CRM, and/or ACD systems preferred.

Willing to work overtime and/or make schedule adjustments as needed.

ITIL awareness preferred.

Bi-lingual Spanish English preferred.

Keys to Success

• Building collaborative relationships

• Decision making

• Drive results

• Foster innovation

• Personal energy

• Self-leadership

\#LI-KG1

_IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted._

_At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $37,300 - $61,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable._

_Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements._

_All IGT employees have a role in information security. Annual training will be assigned and required as appropriate._

_IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit_ _www.igt.com_ _._