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  • FLEX Senior Manager Guest Room Entertainment…

    Marriott (Bethesda, MD)



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    Additional Information

    **Job Number** 25081413

    **Job Category** Information Technology

    **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

    **Schedule** Full Time

    **Located Remotely?** N

    **Position Type** Management

     

    This is a temporary position.

     

    Marriott is seeking a dynamic Senior Manager to lead the development and management of our Guest Room Entertainment (GRE) products. These products enhance guest experiences by providing engaging in-room entertainment. As a Senior Manager Guest Room Entertainment, you will act as the product owner, focusing on user experience, you will be responsible for writing, grooming, and validating user stories for the engineering team. You will also test these stories once the development work is completed to ensure they meet the desired outcomes. Finally, you'll ensure it's alignment with other disciplines inside Marriott such as global operations and continent IT for hotel deployment and customer support, and Marketing and Digital MarTech for content management workflows.

     

    In this role, you will drive the vision and strategy for GRE and Smart Screens, ensuring they meet the evolving needs of our guests and properties. You will collaborate with cross-functional teams to deliver high-quality products that enhance guest satisfaction and operational efficiency. Your forward-looking approach will help identify technology trends to optimize product availability and reduce development costs.

     

    **Key Responsibilities** :

    + Product Ownership: Develop, own, and maintain user stories and feature roadmap for GRE.

    + User Experience: Ensure a seamless and engaging user experience across all digital touchpoints.

    + Lead Software Development: Lead agile development teams to design, build and test the GRE application.

    + Integrate with Content Management processes: Engage with internal partners to enable content programming.

    + Technology Trends: Stay ahead of technology trends to optimize product availability and reduce development costs.

    + Agile Methodology: Implement agile practices to deliver against product strategy and support existing customers.

    + Cross-functional Collaboration: Coordinate with peers to integrate features developed in other areas of On-Site Digital.

    **Candidate Profile** :

    + Experience: 5+ years in Digital roles, with understanding of Guest Room Entertainment landscape, including hardware and software.

    + Product Management: 3+ years of product management experience, including leading or managing consumer-facing products or features.

    + Leadership: Proven ability to lead, influence, and collaborate effectively in a matrix-managed environment with multiple complementary groups.

    + Entrepreneurial Spirit: Self-starter with an entrepreneurial attitude, capable of generating momentum and positive business outcomes in a large company setting.

    + Analytical Skills: Strong analytical, organizational, and problem-solving skills, with the ability to interpret data and translate it into actionable plans that drive business results.

    + Customer Focus: A customer-obsessed mindset that leverages user data to make significant improvements to platforms, products, and features.

    + Global Perspective: A global mindset that balances global solution orientation with an appreciation for local market and customer dynamics.

    + Digital Product Optimization: Experience with A/B testing, continuous optimization, and other methodologies to drive digital product improvements.

    + Education: Undergraduate degree or equivalent experience/certification.

    **Preferred Qualifications** :

    + Product Background: Experience in product development and familiarity with Guest Room Entertanment / Technology environments or a product environment that includes HW and SW ecosystems.

    + Agile Development: Familiarity with scaled agile development environments, including SAFe and its variants.

    + Analytics Tools: Experience with Adobe Analytics/Tableau/Snowflake and mobile analytics to support data-driven product and feature measurement, performance, and iteration.

    + International Experience: experience in developing and creating global solutions for local markets.

    + Advanced Degree: MBA or equivalent advanced degree is preferred.

     

    The pay range for this position is $52.06 to $85.14 per hour.

     

    FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

     

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

     

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

     

    Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

     


    Apply Now



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