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Details

+ **Department:** Ascension Medical Group Administration

+ **Schedule:** FT, Monday-Friday, 8am-5pm

+ **Hospital:** Ascension St. John's Medical Center

+ **Location:** Tulsa, OK

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

Responsibilities

Oversee the market revenue cycle function to improve revenue cycle metrics by providing a

centralized resource to improve revenue capture, cash payments, decrease denials, and guide operations towards higher levels of performance.

+ Lead revenue cycle stakeholder discussions in denials management and revenue enhancement activities.

+ Perform root-cause analysis to enhance processes.

+ Analyze and monitor key performance indicators to develop strategies to meet or exceed best practice performance.

+ Facilitate workgroups and develops/implements actionable strategies to maintain results with emphasis on an efficient and effective revenue cycle. Improve collections, reduce bad debt and denials, and create positive patient and provider experiences.

+ Act as an escalation resource to directly engage with payers to address aged and complex claims to resolution.

+ Create action plans around remediation of identified gaps to improve reimbursement. Work with key stakeholders to solve for gaps. Engage utilization management and physician advisors to identify and solve for gaps in workflow.

+ Identify opportunities to improve scheduled authorization success to prevent delays of service or denials.

+ Conduct hiring, training, directing, development and evaluation of staff.

Requirements

Education:

+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

+ 5+ years of progressive experience in healthcare revenue cycle management, including patient access, billing, coding, AR management and compliance.

+ 2+ years of leadership experience in a multi-site ambulatory or physician group setting.

+ Familiarity with EHR and revenue cycle systems

+ Strong knowledge of healthcare reimbursement, payor guidelines, billing compliance, and RCM performance metrics.

+ Demonstrated ability to lead teams, manage operations, and drive measurable improvements in collections, denials, and cash flow.

+ Effective communicator and collaborator across clinical, administrative, and technical teams.

+ Strong Problem-solving and analytical skills, with the ability to interpret data and lead performance improvement initiatives.

+ Proactive, accountable, and mission-driven leader with a commitment to patient-centered financial practices.

+ Experience supporting primary care or specialty clinic operations is a plus

+ Ability to work across departments and support organizational goals in a matrix-ed environment.

+ Understanding of value-based care, risk adjustment, and population health billing processes is highly desirable.

Why Join Our Team

Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)