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Job Description

A large healthcare company is seeking an experienced Ping Process Consultant to join its enterprise security team responsible for establishing the process/workflow documentation to set up new customers in Ping. The client is over $370Bn in revenue and operates over 9,000 locations. They are dedicated to putting people first from their customers to their employees, engaging with customer feedback to further innovate to provide the best care possible, simplifying processes for care, creating a trusting environment, and to creating the safest and highest quality of care to keep patients protected. The client is dedicated to giving back to those around them. They have stared a Foundation to provide financial support to the communities to help with areas such as maternal health, mental health, scholarships, free health services/screenings, etc.

The consultant will need to determine where we are today and where we need to be. They will need to figure out the right questions to ask to respective application owners to define the intake process. The role will encompass two main functions: 1st to build out intake process for Ping which will require an understanding of various types of SSO/MFA so they can advise on the appropriate internal workflows that need to occur and then document this all out. They will be hands on creating process flows in Viso or related tools and leveraging things like Sharepoint Form, Teams or Excel ; 2nd will be to triage items that come into team's Ping queue. They will not be hands-on troubleshooting Pign themselves but rather helping to determine the criticality of the ticket and helping with prioritization. For example, it could be a simple question and they can respond to take off the request from the queue, but sometimes it's more difficult and they will need to determine priority. If there is a critical event happening they will need to escalate accordingly. This resource must have excellent communication and ability to interface with customers directly to solve issues and manage customer expectations. They will be handling and coordinating all activities within Ping, and eventually this process will be automated and self-service.

Compensation:

$50/hr to $55/hr.

Exact compensation may vary based on several factors, including location, skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

- 5+ years in access management and IAM

- background in requirements gathering, process planning, workflow documentation or related function

- strong understanding of various types of both SSO and MFA

- experience creating process diagrams (Visio, Lucid Charts, etc)

- ability to interface directly with customers - 3+ years of Ping (Federate, Identity, Da Vinci, Directory)

- hands-on troubleshooting experience in Ping access

- Ping Certifications: Ping Identity Certified Professional - PingFederate , Ping Identity Certified Professional - PingAccess, or Ping Identity Certified Professional - PingDirectory null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].